Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sherry Sainovich-Slem

Beaver Falls,PA

Summary

Adept Office Manager/Insurance Agent with a proven track record enhancing client retention and satisfaction through expert client communication and IMS software proficiency. Excelled in cross-selling and negotiating improved insurance rates, demonstrating exceptional customer service and analytical skills.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Office Manger/Insurance Agent

Zelasco Insurance Agency, Ron Dunn Insurance DBA
06.1997 - 03.2024
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training.
  • Utilized IMS software to effectively track client interactions, manage leads, and maintain accurate records.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients' unique situations.
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
  • Cross-sold insurance products to existing clients.
  • Finalized sales and collected necessary deposits.

Insurance Agent

Peterson Insurance Agency
09.1988 - 06.1997
  • Calculated quotes and educated potential clients on insurance options.
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
  • Designed presentations and marketing materials to promote insurance products.

Education

Chemistry

Clarion University of Pennsylvania
Clarion, PA

Associate of Science - Medical Laboratory Technology

Community College of Beaver County
Monaca, PA

School of Pharmacy For Medical Lab. Technology

Duquesne University
Pittsburgh, PA

High School Diploma -

Western Beaver Jr./Sr. High School
Industry, PA

Skills

  • IMS Software
  • Customer follow-up
  • Lead Development
  • Various Insurance Carriers Quotes
  • Customer Service
  • Client Retention
  • Policy Renewals
  • Claims reporting systems

Certification

  • Licensed Insurance Agent
  • MLT- ASCP Certification (Medical Laboratory Technician - American Society of Clinical Pathologists)

Timeline

Office Manger/Insurance Agent

Zelasco Insurance Agency, Ron Dunn Insurance DBA
06.1997 - 03.2024

Insurance Agent

Peterson Insurance Agency
09.1988 - 06.1997

Chemistry

Clarion University of Pennsylvania

Associate of Science - Medical Laboratory Technology

Community College of Beaver County

School of Pharmacy For Medical Lab. Technology

Duquesne University

High School Diploma -

Western Beaver Jr./Sr. High School
  • Licensed Insurance Agent
  • MLT- ASCP Certification (Medical Laboratory Technician - American Society of Clinical Pathologists)

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Sherry Sainovich-Slem