Sherry shouse
Union,MO
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
17
17
years of professional experience
Work History
stay at home mom
Self-employeed
Union, Missouri
03.2008 - Current
- Completed day-to-day duties accurately and efficiently.
Kitchen cooks and night manager and dishwasher
par 1 restaurant
Union, Missouri
10.2024 - 06.2025
- Supervised nightly operations ensuring smooth service flow and customer satisfaction.
- Trained new employees on restaurant policies and service standards.
- Managed staff schedules, optimizing coverage for peak hours and events.
- Coordinated with kitchen staff to ensure timely meal preparation and delivery.
- Handled customer inquiries and resolved issues to maintain a positive experience.
- Monitored inventory levels, placing orders to prevent shortages during shifts.
- Collaborated with management to plan special events and promotions effectively.
- Resolved customer service issues in a timely manner while preserving company standards of quality and professionalism.
- Ordered supplies as needed and monitored stock levels throughout the night shift.
- Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
- Identified opportunities to improve efficiency of operations processes during the night shift.
- Communicated with management via email or phone message to report issues needing attention.
- Provided training for new night shift personnel on proper use of equipment and safety protocols.
- Promoted teamwork and quality service through communication and coordination with other departments.
- Scheduled and supervised shifts, ensuring adequate coverage at all times.
Hospital Housekeeper
Mercy Hospital Washington
Washington, Missouri
10.2023 - 12.2023
- Cleaned patient rooms, ensuring sanitary and safe environments for patients and staff.
- Disinfected high-touch surfaces regularly to maintain infection control standards.
- Operated cleaning equipment efficiently to perform deep cleaning tasks throughout the hospital.
- Collaborated with nursing staff to prioritize and address urgent cleaning needs promptly.
- Managed waste disposal following hospital protocols to ensure safety and compliance.
- Restocked cleaning supplies in service areas to support daily operations effectively.
- Reported maintenance issues to management for prompt resolution of facility concerns.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Provided excellent customer service when interacting with patients or visitors.
- Complied with all health regulations concerning sanitation and cleanliness.
- Maintained a neat appearance of all work areas throughout the day.
- Replenished towels and other amenities in patient rooms daily.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
- Exceeded facility standards regularly by working with detail-oriented approach.
- Assisted in moving furniture when necessary for deep cleaning purposes.
- Swept, mopped and waxed floors in patient rooms and public areas of the hospital.
- Cleaned bathrooms, including toilets, sinks, showers, walls and mirrors.
- Dusted window sills, ledges, furniture, vents and other hard-to-reach areas.
- Transported soiled linen to laundry area for washing.
- Reported any damages or repairs needed immediately to supervisor.
- Conducted regular maintenance checks on cleaning equipment to ensure proper functioning.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Kept business entrances clean, tidy and professional in appearance.
- Dusted furniture, machines or equipment.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
Guest Service Representative
Purina farms
grey summit, MO
06.2022 - 06.2022
- Provided exceptional customer service to guests at Purina Farms.
- Assisted with guest inquiries and resolved concerns effectively.
- Coordinated tours and activities for visitors at the facility.
- Maintained cleanliness and organization of guest areas consistently.
- Facilitated communication between guests and staff for smooth operations.
- Educated guests about Purina Farms' programs and animal care practices.
- Supported event setups, ensuring readiness for guest experiences.
- Greeted walk-in and phone guests, determining interests and needs.
- Provided assistance to guests throughout their stay.
- Maintained cleanliness of lobby area and front desk counter.
Private Housekeeper
Faded Edge
Union, Missouri
05.2021 - 09.2021
- Maintained cleanliness and organization in private residences through daily cleaning routines.
- Managed household laundry, including washing, drying, ironing, and folding clothes.
- Organized household supplies and inventory to ensure availability of essential items.
- Completed day-to-day duties accurately and efficiently.
- Assisted with deep cleaning projects during off-peak times.
- Followed safety protocols while using cleaning chemicals and equipment.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
Horse Handler
R and R ranch
Bourbon, Missouri
03.2021 - 07.2021
- Handled daily feeding and care of horses at a local ranch.
- Managed grooming and cleaning of horse stalls to maintain hygiene.
- Assisted with saddling and bridling horses for training sessions.
- Engaged with visitors, providing information about horse care practices.
- Provided guidance to riders on proper riding techniques and safety precautions.
- Assisted in the daily care of horses, including feeding, grooming, and exercising.
- Repaired fences when needed to ensure secure enclosures for the animals.
- Accompanied horses during trail rides to ensure their safety and well-being.
- Cleaned saddles, bridles, halters, blankets and other equine equipment after each use.
Education
quit senior year
Crawford County R2
Cuba, MOSkills
- Staff training
- Customer service
- Inventory management
- Infection control
- Sanitation practices
- Conflict resolution
- Time management
- Communication skills
- Communication
- Basic math
- Organization and time management
Languages
English
Full Professional
Affiliations
- stay at home looking for work from home
- love getting to know new people
- great communicator
- love a nicely well looking area
References
References available upon request.
Timeline
Kitchen cooks and night manager and dishwasher
par 1 restaurant
10.2024 - 06.2025
Hospital Housekeeper
Mercy Hospital Washington
10.2023 - 12.2023
Guest Service Representative
Purina farms
06.2022 - 06.2022
Private Housekeeper
Faded Edge
05.2021 - 09.2021
Horse Handler
R and R ranch
03.2021 - 07.2021
stay at home mom
Self-employeed
03.2008 - Current
quit senior year
Crawford County R2