Sherry Wampler
Pigeon Forge,TN
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
32
32
years of professional experience
Work History
Cashier
Claubough Campground
2024.06 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Head Start Home Visitor
Kids Central Inc.
1992.08 - 2024.05
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment..
- Recruited families and built positive relationships with parents in order to support parenting roles.
- Helped to educate parents and assisted with educational planning and decision making for children.
- Engaged families and clients in skill-building activities to enhance family dynamics and client's quality of life.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Waitress
ARA Virginia Skyland, Inc.,
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Lago Mar Resort and Club
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Head Start Home Visitor,
KCEOC Community Action Partnership
- Recruited families and built positive relationships with parents in order to support parenting roles.
- Improved child development outcomes by implementing research-based early intervention strategies.
- Collaborated with interdisciplinary team members to develop and implement comprehensive service plans for families.
- Provided crisis intervention when necessary, connecting families with appropriate supports and resources to address immediate needs.
Substitute teacher, (K-12)
Knox County Board of Education
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Education
Bachelor of Science - Secondary Education
Union College
KY, Kentucky05.1992
Associate of Science - Early Childhood Education
Southwest Community College
Virginia02.2018
Skills
- Friendly
- Customer Service oriented
- Accurate money handling
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cleanliness
- Document Management
- Problem-Solving
- Multitasking Abilities
Accomplishments
- Dean's List
- Who's Who Among American College Students
Personal Information
- Age: Sixty-one
- Date of Birth: 02/02/1963
- Marital Status: Married
References
Tammy Mullins, Kids Central Inc. Director, 276- 679-0514
Terry Gentry, Kids Central Inc., Assist Director of Children and Family Services, 276-207-1517
Heather Effeler, Claubough's Campground Manger, 865-216-1631
Sandi Conner Schetter, Dollywood Cash office, 813-618-4656
,
Timeline
Cashier
Claubough Campground
2024.06 - Current
Head Start Home Visitor
Kids Central Inc.
1992.08 - 2024.05
Waitress
ARA Virginia Skyland, Inc.,
Waitress
Lago Mar Resort and Club
Head Start Home Visitor,
KCEOC Community Action Partnership
Substitute teacher, (K-12)
Knox County Board of Education
Bachelor of Science - Secondary Education
Union College
Associate of Science - Early Childhood Education
Southwest Community College
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