Sherry Witt
Account Manager
Hutchinson,KS
Summary
Ambitious Account Manager with more than 13 years of experience in debt collection and collections processing. Successful in following up on past due accounts and recouping unpaid balances. Outstanding negotiator skillful in creating manageable repayment plans to reduce debt.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Foster Care Provider
Kansas Department Of Children And Family Services
Hutchinson, KS
08.2020 - Current
- Offered extensive care to troubled older children without likelihood of adoption.
- Assisted children through recovery from difficult home or school situations.
- Helped reunify birth families through coordinated visitation strategies.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Documented data and completed accurate updates to case records.
Debt Collector
NATIONAL CREDIT ADJUSTERS LLC
Hutchinson, KS
02.2009 - Current
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Achieved performance goals on consistent basis.
- Worked with customer to create debt repayment plan based on current financial condition.
- Maintained high volume of calls and met demands of busy and productive group.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
Education
Required -
Hutchinson High School
Hutchinson, KS 09.1989 - 05.1993
Skills
Locations expertise
Call center experience
Performance improvements
Accurate payment posting
Problem-Solving
PPE Compliance
Certification
Mapp Tipp
Timeline
Employee Of The Year
01-2022
FIS Testing
01-2022
Foster Care Provider
Kansas Department Of Children And Family Services
08.2020 - Current
Licensed Foster Parent
08-2020
Mapp Tipp
01-2020
Debt Collector
NATIONAL CREDIT ADJUSTERS LLC
02.2009 - Current
FDCPA
02-2009
Required -
Hutchinson High School
09.1989 - 05.1993