Sherry Zamora
Shelbyville,IN
Summary
I will be offering a proven background in business settings and driving organizational change at operational levels. Demonstrated leadership, planning, and problem-solving abilities focused on delivering robust, performance-oriented strategies to meet current and expected demands.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Behavioral Therapist
Nexus Mental Health
Shelbyville, INDIANA
06.2021 - Current
- Tracked client behavior by reviewing behavior incident reports and creating and adjusting behavior management plans.
- Taught and helped children develop new verbal, communication, and social skills necessary for living healthy lifestyles.
- Encouraged clients to express feelings and discuss life events in order to help each person develop personal and relational insights.
- Maintained strict confidentiality concerning client's mental and medical diagnosis and other confidential personal matters.
- Evaluated the effectiveness of therapeutic interventions and adjusting as needed based on client feedback.
- Conducted assessments of client's social, emotional, educational and behavioral functioning in order to develop treatment plans.
- Implemented evidence-based treatments such as cognitive behavioral therapy, dialectical behavior therapy or applied behavior analysis.
Life Skills Instructional Assistant
Shelbyville Central Schools
Shelbyville, INDIANA
10.2018 - 06.2021
- Provided classroom support throughout planned instruction and individual lessons.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Cleaned and organized classrooms, materials, and supplies.
- Delivered instruction individually or in small groups with support from instructor.
- Worked one-on-one with special needs students to help navigate through school challenges.
Instructional Assistant
Shelbyville Central Schools
Shelbyville, INDIANA
10.2017 - 10.2018
- Provided classroom support throughout planned instruction and individual lessons.
- Tutored and assisted children individually and in small groups to help them master assignments and reinforce learning concepts.
Deputy Assessor
Hancock County Government
Greenfield , INDIANA
07.2015 - 08.2018
- Prepared assessment reports for the Assessor's office in accordance with state regulations.
- Assisted taxpayers with questions regarding their assessments or exemptions.
- Gathered and analyzed data from a variety of sources to determine accurate property valuations.
Field Assessor
Shelby County Government
Shelbyville, INDIANA
07.2007 - 06.2015
- Conducted field assessments of residential properties for insurance purposes.
- Attended continuing education classes on current trends in the field assessment industry.
- Compiled detailed reports on findings, including photographs taken during assessment visits.
Customer Service Representative and Vault Teller
Chase Bank
Shelbyville, INDIANA
07.1997 - 07.2007
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed administrative tasks such as filing paperwork, updating databases, and generating reports.
- Counted cash and bagged or filled cassette trays for ATMs or business customers, prepared cash for delivery routes and reported cash discrepancies.
- Prepared and securely shipped excess coin and currency to Federal Reserve Bank or correspondent banks, balanced completed work and compiled inventory reports.
Education
Master of Science - School Counseling
University of The Southwest
Hobbs, NM10-2018
Bachelor of Science - Human Services
Indiana Wesleyan University
Marion, IN04-2016
Some College (No Degree) - Culinary Arts
Ivy Tech Community College of Indiana
Indianapolis, INSome College (No Degree) - Business Management
IUPUI
Indianapolis, INSkills
- Behavioral assessment
- Self-management
- Behavior Modification
- Behavioral plan management
- Individual Counseling
- Social skill development
- Goal Setting
- Reporting and auditing
- Employee Relations
- Maintaining confidentiality
- File Management
- Records Management
- Volunteering
Affiliations
Family Time
Vacationing
Accomplishments
Aspire Award for Super Support Staff 2020
Elected Treasurer of Shelby County MIBOR 1999
Leadership of Shelby County 2001
Certification
Certified 'Ordain Minister, State of Tennessee - 2024
Past Volunteering
- Kenneth Butler Memorial Soup Kitchen
- Boy Scouts of America
- Evangelical Methodist Church
- The Landing
- Shelbyville Central PTA
- Shelbyville High School Band Boosters
References
References available upon request.
Timeline
Behavioral Therapist
Nexus Mental Health
06.2021 - Current
Life Skills Instructional Assistant
Shelbyville Central Schools
10.2018 - 06.2021
Instructional Assistant
Shelbyville Central Schools
10.2017 - 10.2018
Deputy Assessor
Hancock County Government
07.2015 - 08.2018
Field Assessor
Shelby County Government
07.2007 - 06.2015
Customer Service Representative and Vault Teller
Chase Bank
07.1997 - 07.2007
Master of Science - School Counseling
University of The Southwest
Bachelor of Science - Human Services
Indiana Wesleyan University
Some College (No Degree) - Culinary Arts
Ivy Tech Community College of Indiana
Some College (No Degree) - Business Management
IUPUI
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