Sherry L Eberhardt
Pleasant Hill,CA
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices, committed to helping community members improve wellness through support and education.
Overview
17
17
years of professional experience
Work History
Contact Tracer
Heluna Health
City of Industry, CA
01.2021 - 03.2022
- Interviewed identified cases via telephone call and their close contacts regarding COVID-19 exposure, notification and symptoms.
- Offered confidential and professional service in compliance with HIPPA to customers and handled challenging situations with composure.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Performed record keeping by logging client information within secure contact-tracing software.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Used coordination and planning skills to achieve results according to schedule.
Administrative Assistant to Homelessness Director
City Of Seattle
Seattle, WA
01.2018 - 04.2020
- Provided daily administrative support to Director of Unsheltered Crisis response.
- Conducted literature review to identify and recommend best practices in homelessness service delivery.
- Collaborated with Resource Coordinator for funding requests and team projects.
- Provided critical updates to internal and external partners.
- Supported in development of departmental policies.
- Daily management of city's shelter vacancy bed list.
- Facilitated meeting support for internal meetings and community partners.
- Organized data for reports to external partners, elected officials and department leadership.
- Managed City of Seattle’s Navigation Team homelessness response database.
- Represented team at interagency meetings.
Administrative Assistant
City Of Seattle
Seattle, WA
10.2014 - 12.2017
- Provided program and administrative support as needed.
- Maintained program related data bases.
- Performed all program duties in compliance to City regulations.
- Triaged calls and routed to appropriate parties including, internally, city, county and statewide.
- Delivered community-based resource information.
Medical Research Chart Abstractor
Swedish Medical Center
Seattle, WA
01.2012 - 01.2013
- Reviewed and documented pre/perinatal data for research study from medical records information via EPIC and outside medical charts.
- Maintained knowledge and awareness of study protocol and standards.
- Application of accurate laboratory data collection.
- Performed Data Entry into ACCESS database.
- Applied critical thinking and judgement sills in documentation of collected data.
- Adhered to specifications of study guidelines in obtaining required information.
Medical Chart Research Specialist
Group Health Research Institute
Seattle, WA
01.2009 - 01.2011
- Provided research and administrative support to ensure patient records management.
- Performed inpatient and outpatient medical chart review and abstraction of multiple variables.
- Collected study specific data per research protocols and procedures.
- Documented paper and electronic research data into ACCESS database.
- Participated in development and implementation of research guidelines.
Housing Program Specialist
Life Long Aids Alliance
Seattle, WA
01.2006 - 01.2008
- Reviewed and processed Emergency Housing Program applications.
- Monitored and reported financial activity for Emergency Services Program.
- Performed medical emergency housing compliance inspections.
- Coordinated client placement into short term medical emergency housing and shelters.
- Documented client information in compliance with program requirements.
- Collaborated with internal and external customers.
WIC Nutrition Counselor
Odessa Brown Children's Clinic
Seattle, WA
01.1999 - 01.2004
- Interviewed clients to determined Women, Infant and Children (WIC) program eligibility.
- Evaluated WIC program criteria against client application to determine program participation eligibility.
- Reviewed program guidelines and eligibility requirements with clients.
- Provided nutrition education for women, infants, and children.
- Followed Federal and State guidelines regarding program participation.
- Facilitated and developed first breastfeeding support group.
- Maintained HIPPA compliance.
Education
BA PSYCHOLOGY -
University of Washington
Seattle, WASkills
- Superb communication and organizational ability
- Self directed critical thinker
- HIPPA knowledge and adherence
- Policy interpretation and application
- Public outreach
- Community-based resources
Timeline
Contact Tracer
Heluna Health
01.2021 - 03.2022
Administrative Assistant to Homelessness Director
City Of Seattle
01.2018 - 04.2020
Administrative Assistant
City Of Seattle
10.2014 - 12.2017
Medical Research Chart Abstractor
Swedish Medical Center
01.2012 - 01.2013
Medical Chart Research Specialist
Group Health Research Institute
01.2009 - 01.2011
Housing Program Specialist
Life Long Aids Alliance
01.2006 - 01.2008
WIC Nutrition Counselor
Odessa Brown Children's Clinic
01.1999 - 01.2004
BA PSYCHOLOGY -
University of Washington
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