Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Shervie Zarina Ulibas

Waimanalo,HI

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Overview

7
7
years of professional experience

Work History

Team Leader

Jack in the Box
Waimanalo, HI
01.2018 - Current
  • Moved cars through efficiently with expert knowledge of menus and POS system operation
  • Developed strategies for problem solving and conflict resolution among team members.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Ice Cream Server

Dave's Ice Cream
Waimanalo, HI
01.2017 - Current
  • Provided excellent customer service by responding promptly to customer inquiries and requests.
  • Trained new employees on proper food handling techniques and customer service standards.
  • Processed customer complaints professionally while maintaining a friendly attitude towards them.
  • Completed end-of-day duties by balancing payments and receipts in cash register.

Front Desk Medical Receptionist

St. Francis Medical Center
01.2020 - 02.2020
  • Protected patient data through strict compliance with HIPAA requirements
  • Created a positive environment by maintaining neat lobby areas and greeting each person promptly
  • Entered updated information in patient account pages and charts
  • Prepared for upcoming appointments by printing patient forms and reviewing charts
  • Managed registration desk by answering telephones and greeting incoming patients
  • Updated patient medical records with direct intake information and transcribed practitioner messages.

Education

Bachelor of Science in Psychology -

Chaminade University of Honolulu
Honolulu, HI
06-2024

Skills

  • POS operation
  • Hospitality and accommodation
  • Health and safety guidelines
  • HIPAA compliance
  • Patient relations
  • Insurance verification
  • Appointment scheduling
  • Multitasking

Languages

Tagalog
Native/ Bilingual
Ilocano
Native/ Bilingual

References

References available upon request.

Timeline

Front Desk Medical Receptionist

St. Francis Medical Center
01.2020 - 02.2020

Team Leader

Jack in the Box
01.2018 - Current

Ice Cream Server

Dave's Ice Cream
01.2017 - Current

Bachelor of Science in Psychology -

Chaminade University of Honolulu

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Shervie Zarina Ulibas