Shervonte Underwood
Atlanta,GA
Summary
Dedicated Security Site Supervisor with 6+ years of experience in managing site security operations, supervising security personnel, and ensuring safety compliance. Retail background includes cash handling, customer service, and product management. Demonstrated leadership, problem-solving, and customer-centric approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Site Supervisor
Allied Universal Security Services
Atlanta, GA
01.2018 - Current
- Supervise daily security operations at multiple sites, ensuring the safety and security of personnel, visitors, and property.
- Lead a team of eight security officers, assigning duties, providing training, and conducting performance evaluations.
- Conducted security assessments and identified areas of vulnerability.
- Provided training for new security personnel on safety protocols and emergency response plans.
- Monitor access points, surveillance systems, and conduct regular security checks to prevent unauthorized activities.
- Respond to security breaches and emergencies, coordinating with law enforcement when necessary.
- Compile detailed incident reports and ensure accurate documentation of all security-related activities.
- Maintain effective communication with site management and law enforcement agencies regarding security concerns.
Floor Associate
Burlington
Morrow, GA
12.2015 - 12.2017
- Provided exceptional customer service, assisting shoppers with product inquiries, and resolving complaints.
- Conducted cash withdrawals and handled transactions accurately at the register.
- Unloaded deliveries, unboxed products, and ensured that shelves were well-stocked and organized.
- Assisted in maintaining store cleanliness and ensuring compliance with safety regulations.
Education
High School Diploma -
Charles Drew High School
Riverdale, GA05-2016
Skills
- Security Site Management
- Team Leadership & Supervision
- Risk Assessment & Incident Prevention
- Emergency Response & Protocols
- Access Control & Monitoring Systems
- Incident Reporting & Documentation
- Cash Handling & Withdrawals
- Customer Service & Conflict Resolution
- Inventory Unloading & Stocking
- Safety Compliance & Regulations
- Proficient in security software and CCTV systems
- Strong communication and interpersonal skills
- Detail-oriented with excellent time management
- Experience in cash handling and retail operations
- Alarm systems
- Daily status reports
Certification
[Certification Name], [Issuing Authority], [Year]
References
Available upon request.
Timeline
Security Site Supervisor
Allied Universal Security Services
01.2018 - Current
Floor Associate
Burlington
12.2015 - 12.2017
High School Diploma -
Charles Drew High School
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