Results-driven Lead Ramp Agent with expertise in baggage handling, ground support operations, and safety compliance. Proven ability to ensure safe loading and unloading while maintaining on-time departures.
Overview
8
8
years of professional experience
Work History
Lead Ramp Agent
United Airlines
Chicago, Illinois
10.2018 - Current
Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
Managed baggage sorting and routing to correct flights and baggage claim areas.
Operated ground support equipment, such as tugs, conveyor belts, and forklifts.
Conducted weight and balance calculations to ensure aircraft safety.
Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
Coordinated with pilots, cabin crew, and airport staff to maintain on-time departures and arrivals.
Assisted passengers with special needs or requests regarding their baggage.
Participated in team meetings to discuss performance, safety, and operational improvements.