Sherwood Duncan
Fayetteville,NC
Summary
Reliable laborer ready for challenging work in outdoor environments. Works great in any weather and always shows up on time. Offers skills in landscaping and building basic outdoor features to meet clients' needs.
Overview
13
13
years of professional experience
Work History
Groundskeeper
Veterans Hospital
Fayetteville, NC
03.2024 - Current
- Applied fertilizers, pesticides, and herbicides following safety and environmental protocols.
- Cared for lawns by mulching, aerating, weeding or grubbing.
- Installed outdoor lighting fixtures around sidewalks or pathways.
Tire Inspector
Goodyear Tire & Rubber
Fayetteville , NC
04.2022 - 06.2023
- Monitored cargo hold temperatures to maintain consistency and protect perishable loads.
- Identified any irregularities in the tire's construction or design using specialized tools and equipment.
- Inspected and organized tire inventories while performing routine stock assessments.
- Identified and replaced worn tires and related components, optimizing safety.
- Collaborated closely with other team members throughout entire process from initial assessment through final approval.
Juice Blender
Sunsweet Growers
Leesport, Pennsylvania
06.2021 - 03.2022
- Followed established food safety guidelines while preparing drinks using the blender.
- Followed regulatory guidelines to maintain consumer safety in production.
- Maintained thorough and accurate production records to achieve or exceed regulatory and internal standards.
Maintenance Worker II
Reading Parking Authority
Reading, Pennsylvania
12.2013 - 06.2021
- Adjusted devices or control instruments using hand tools, levels or straightedges.
- Recorded type and cost of maintenance or repair work.
- Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
- Ensured that work areas were safe by following established safety protocols at all times.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Provided excellent customer service when addressing tenant maintenance concerns.
- Notified management about necessary repairs or professional service needs for building operating systems.
- Performed painting, carpentry, and masonry work to maintain building aesthetics.
- Replaced worn out parts, lubricated moving parts, and tightened connections to restore functionality.
- Collected trash from designated areas within the building on a daily basis.
- Repaired or replaced defective equipment parts using hand tools and power tools.
- Operated a variety of hand tools and power tools for various maintenance activities.
- Performed routine maintenance checks and repairs on building systems to ensure optimal operation.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Cleaned and lubricated machinery to prevent breakdowns and extend lifespan.
- Repaired minor carpentry, electrical and plumbing issues to return equipment to functionality.
- Performed preventative maintenance on equipment and machinery to ensure proper operation.
- Responded to emergency repair requests promptly to minimize downtime.
- Executed groundskeeping duties, including snow removal and leaf cleanup, to ensure safe access.
- Coordinated with management to prioritize maintenance tasks.
- Managed inventory of maintenance supplies and equipment.
- Performed tasks to maintain on-site physical security, safety and efficiency.
- Monitored building security systems and participated in emergency planning.
- Ensured compliance with safety regulations and building codes.
- Maintained or repaired specialized equipment or machinery.
- Inspected and replaced light fixtures and bulbs.
- Operated a variety of hand and power tools safely and efficiently.
- Identified potential hazards in the workplace and implemented corrective measures accordingly.
- Maintained outdoor areas, including landscaping and parking lot repairs.
- Assisted in the installation of new equipment and machinery.
- Cleaned vents and replaced filters to verify proper air flow.
- Collaborated with team members to assess equipment performance needs.
- Removed snow from sidewalks, driveways and parking areas.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Adjusted and repaired building systems to improve efficiency and reduce energy costs.
- Carried out minor painting jobs around the facility as required.
- Identified problems during daily work inspections and addressed concerns.
- Responded quickly to emergency repair requests from staff or customers.
- Changed air conditioning filters to improve indoor air quality and help HVAC system perform properly.
- Trained new maintenance staff on procedures and safety protocols.
- Dismantled machines, equipment, or devices to access and remove defective parts.
- Conducted regular inspections of facility infrastructure and equipment to identify potential problems.
- Assisted in the installation of new equipment according to manufacturer instructions.
- Maintained compliance with internal and regulatory safety standards.
- Implemented troubleshooting techniques to resolve issue.
- Cleaned or lubricated shafts, bearings or other parts of machinery.
- Repaired equipment and machinery, performing maintenance according to updated industry standards.
- Operated a variety of machinery and tools safely and efficiently.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed routine maintenance and repair.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Transportation Escort/House Manager (CWT)
Lebanon Veterans Medical Center
Lebanon, Pennsylvania
07.2012 - 02.2013
- Streamlined communication channels, improving information flow and decision-making speed.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Reviewed completed work to verify consistency, quality, and conformance.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with industry regulations and company policies.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
- Recruited and trained new employees to meet job requirements.
- Monitored staff performance and addressed issues.
- Analyzed business performance data and forecasted business results for upper management.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Conducted performance reviews for team members.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Produced thorough, accurate and timely reports of project activities.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Provided leadership during times of organizational change or crisis situations.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Recruited and hired qualified candidates to fill open positions.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Education
Certificate - Masonry
Reading Mulenburg Career & Technology
Reading, Pennsylvania07-2014
High School Diploma -
Reading Senior High School
Reading, Pennsylvania05-1978
Skills
- Managing work crews
- Planting flowers and bushes
- Operating mowers and tractors
- New plantings
Timeline
Groundskeeper
Veterans Hospital
03.2024 - Current
Tire Inspector
Goodyear Tire & Rubber
04.2022 - 06.2023
Juice Blender
Sunsweet Growers
06.2021 - 03.2022
Maintenance Worker II
Reading Parking Authority
12.2013 - 06.2021
Transportation Escort/House Manager (CWT)
Lebanon Veterans Medical Center
07.2012 - 02.2013
Certificate - Masonry
Reading Mulenburg Career & Technology
High School Diploma -
Reading Senior High School