Sherwyne Catacutan
Wahiawa,HI
Summary
United states army Sargent with 14 years of experience on solving technical communications and personnel manning workloads in a professional and timely manner. Served in two oversea deployments in afghanistan and syria solving everyday work issues and leading soldiers to ensure mission success. Detail-oriented Project Coordinator with a proven track record in managing timelines and enhancing team collaboration. Known for optimizing processes and improving client satisfaction through effective communication. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 14 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Coordinator
United States Army
Fort Shafter Hawaii
07.2024 - Current
- Coordinated project schedules and timelines, ensuring alignment with operational goals.
- Managed communication among 2 team members to facilitate information flow and project updates.
- Assisted in resource allocation, optimizing project efficiency and minimizing delays between 4 command units.
- Developed project documentation to maintain clarity and support compliance with standards.
- Monitored project progress between 5 command units around the world, identifying potential risks and proposing mitigation strategies.
- Implemented tracking systems for deliverables, enhancing accountability within the team.
- Kept projects on schedule by managing deadlines and adjusting workflows between 4 companies located in Hawaii, Japan, and Alaska.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Created job files for over 500 projects and maintained current data in each file.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Maintained database and spreadsheets with accurate inventory and status.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Responded to requests for information on materials to inquiring parties.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
- Assisted in developing training materials and organized workshops aimed at enhancing skill sets among staff members working under various capacities on different projects within the organization.
- Spearheaded sustainability initiative within projects, leading to more environmentally friendly practices and positive public relations outcomes.
- Optimized resource allocation across projects, ensuring optimal use of personnel and materials for on-time project completions.
- Led resolution of critical project issues, mitigating risks and preventing significant delays in project milestones.
- Photocopied, distributed and emailed documents to project managers.
- Cultivated strong relationships with key project team leads through regular, transparent communication, securing their ongoing support and trust.
- Developed risk management plans that effectively minimized project disruptions, maintaining momentum in face of unforeseen challenges.
- Orchestrated onboarding of new team members, ensuring seamless integration into project workflows and culture.
- Led project documentation efforts, ensuring accurate and timely updates were accessible, significantly reducing information gaps.
- Reported regularly to managers on project budget, progress, and technical problems.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
Telecommunications Administrator
United States Army
Schofield Barracks, HI
10.2022 - 07.2024
- Managed telecommunications systems ensuring operational readiness and reliability across diverse Army installations.
- Led installation and configuration of secure communication networks, enhancing information flow among units.
- Developed training materials for personnel on telecommunications protocols and equipment usage, improving team efficiency.
- Conducted system audits to identify vulnerabilities, implementing corrective actions to enhance network security.
- Mentored junior staff on best practices in telecommunications management, fostering professional development within the team.
- Safeguarded sensitive data through rigorous adherence to industry standards for encryption protocols.
- Developed comprehensive training materials to educate employees on proper usage of telecommunication systems, boosting productivity across the organization.
- Coordinated with cross-functional teams to integrate advanced communications technologies into existing frameworks.
- Oversaw troubleshooting processes for communication outages, restoring service swiftly to maintain mission continuity.
- Managed large-scale infrastructure projects from conception to completion, ensuring successful implementation while minimizing disruptions to daily operations.
- Followed standards and procedures to maintain safe work environment.
- Accurately read, understood and carried out written instructions.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
- Repaired cut cable of various sizes and worked with color-coded wires and cables.
- Evaluated hardware and software to determine efficiency, reliability and compatibility with existing systems.
- Analyzed performance metrics of telecommunications systems, driving strategic improvements in resource allocation and functionality.
Material Maintenance Specialist
United States Army
Schofield Barracks, HI
10.2022 - 07.2024
- Conducted preventive maintenance on various equipment to ensure operational readiness and safety standards.
- Diagnosed mechanical issues and implemented effective repair solutions in a timely manner.
- Collaborated with cross-functional teams to improve maintenance processes and reduce downtime.
- Developed training programs for junior personnel on equipment handling and maintenance best practices.
- Oversaw inventory management of tools and supplies, ensuring availability for ongoing maintenance tasks.
- Streamlined maintenance procedures, resulting in enhanced efficiency and reduced operational costs.
- Mentored team members in troubleshooting techniques, fostering skill development and knowledge retention.
- Maintained accurate records of all completed work orders and inventory transactions for clear communication with management regarding maintenance activities.
- Managed inventory of spare parts, ensuring availability for critical repairs and minimizing delays.
- Provided emergency after-hours support when needed to address critical breakdowns that affected production schedules.
- Increased equipment reliability by implementing a preventative maintenance program.
- Led technician training sessions to improve skill sets and reduce knowledge gaps in the workforce.
- Ensured adherence to OSHA regulations throughout all daily activities while maintaining a clean and organized workspace.
- Optimized maintenance schedules to reduce disruption to production operations.
- Properly handled, transported, and disposed of recycled materials.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
- Replaced worn or broken parts on machines and equipment.
- Executed tasks within time and budget constraints.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Positively engaged with customers and maintained professional appearance as company representative.
- Streamlined work order processes for faster response times to maintenance requests.
- Performed routine maintenance tasks such as lubrication, filter changes, and belt replacements to extend equipment life.
- Proactively communicated potential risks or hazards within the facility to appropriate personnel for timely resolution.
- Led initiatives to implement safety protocols, significantly improving workplace safety compliance rates.
HR Administrator
U.S Army
Wheeler Air Base Hawaii
12.2020 - 10.2022
- Assisted in recruitment processes, including resume screening and scheduling interviews.
- Maintained employee records in compliance with federal and military regulations.
- Coordinated onboarding programs for new personnel, ensuring smooth transitions into roles.
- Supported performance evaluation processes by compiling feedback and documentation.
- Facilitated training sessions on HR policies and procedures for staff members.
- Collaborated with team members to enhance HR operational workflows and improve service delivery.
- Reduced time spent on administrative tasks by automating key processes.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Updated HR database with new employee information, changes in benefits, and other details.
- Addressed employee inquiries regarding benefits, leave policies, and workplace issues promptly.
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
- Prepared new hire letters, employee contracts, and corporate policies.
- Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters.
- Developed policies and procedures that align with company objectives and legal requirements.
- Enhanced employee retention by developing and implementing comprehensive onboarding programs.
- Coordinated employee events and recognition programs to promote a positive work culture and strengthen team relationships.
- Provided guidance on employment law compliance, reducing the risk of litigation and penalties for the organization.
- Created an inclusive work culture by promoting diversity and inclusion initiatives.
- Facilitated smoother onboarding experiences, preparing and updating orientation materials.
- Enhanced workplace safety, conducting regular audits and training sessions.
- Developed and enforced HR policies that aligned with organizational goals, maintaining compliance with labor laws.
- Addressed employee grievances with empathy and efficiency, fostering supportive workplace culture.
- Coordinated employee engagement surveys to identify areas for improvement and implemented strategies to boost morale.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Fostered positive work environment through comprehensive employee relations program.
Lead Telecommunications Technician
United States Army
Fort Campbell North, KY
11.2016 - 11.2020
- Supervised installation and maintenance of telecommunications systems across military installations.
- Coordinated troubleshooting efforts to resolve network outages and communication failures.
- Trained junior technicians on equipment operation and adherence to safety protocols.
- Developed and implemented standard operating procedures for telecommunications operations.
- Evaluated telecommunications systems performance, recommending upgrades and enhancements.
- Managed inventory of tools and equipment, ensuring availability for operational needs.
- Conducted quality assurance checks on installations, ensuring compliance with military standards.
- Enhanced network performance by troubleshooting and resolving complex technical issues.
- Maintained up-to-date knowledge of industry trends, enabling informed decision-making in the selection and deployment of new technologies.
- Installed and configured new devices and system components.
- Provided training to customers to enhance use and understanding of network systems.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Installed wiring, cabling and networking hardware on customer premises.
- Performed preventive maintenance of telecommunications equipment.
- Implemented training programs to improve knowledge and skills of new technicians.
- Coordinated installation of new users and relocations of existing users.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Performed quality assurance on systems to confirm optimal performance.
- Responded to service requests during and after business hours.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Reduced downtime by performing regular preventive maintenance on telecommunications equipment and infrastructure.
- Demonstrated commitment to safety standards, ensuring proper handling and disposal of hazardous materials used in telecommunications installations.
- Implemented security measures to protect network systems from unauthorized access and threats.
- Read blueprints and schematics to correctly place equipment.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Worked closely with network administrators and server engineers to deliver quality service.
- Researched and recommended network and data communications hardware and software.
- Contributed to a culture of continuous improvement, actively participating in internal process reviews and implementing recommended changes to enhance overall team performance.
- Improved team efficiency, leading training sessions on new technology and industry best practices for fellow technicians.
- Streamlined internal communication processes with the installation and configuration of advanced telecommunication systems.
- Maximized customer satisfaction by promptly addressing their concerns regarding telecommunication services.
- Optimized system functionality for increased customer satisfaction through proactive maintenance of telecommunications equipment.
- Collaborated with cross-functional teams to optimize communications during joint exercises.
- Ensured smooth project completion by effectively coordinating with other departments, vendors, and clients.
- Played a key role in successful site migrations, managing the relocation and setup of telecommunication infrastructure while minimizing disruptions to operations.
Telecommunications Technician
United States Army
Grafenwoehr Germany
07.2012 - 10.2016
- Installed and maintained telecommunications equipment to ensure system reliability and performance.
- Configured network devices, enhancing connectivity across operational units.
- Conducted routine inspections and troubleshooting of communication systems, resolving issues promptly.
- Trained junior technicians on equipment handling and maintenance procedures, fostering team skill development.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Responded to service requests during and after business hours.
- Assisted in the planning process for new telecommunication sites considering local demographics and geography leading to targeted expansion efforts.
- Performed quality assurance on systems to confirm optimal performance.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Coordinated installation of new users and relocations of existing users.
- Trained junior technicians on proper installation techniques and troubleshooting procedures, ensuring consistent service quality across the team.
- Implemented training programs to improve knowledge and skills of new technicians.
- Upgraded legacy systems to newer technologies, increasing overall network capacity and performance.
- Enhanced customer satisfaction by resolving technical problems quickly and efficiently.
- Enhanced communication capabilities for remote areas by setting up satellite communication systems.
- Performed preventive maintenance of telecommunications equipment.
- Installed wiring, cabling and networking hardware on customer premises.
- Ensured uninterrupted service for customers by performing routine maintenance on telecommunications equipment.
- Improved service coverage, participating in expansion of network infrastructure.
- Achieved significant improvements in signal quality by optimizing antenna placement and configuration.
- Upgraded system performance, integrating latest telecommunications technologies.
- Supported new service launches, preparing network infrastructure to handle additional loads.
- Improved system reliability with implementation of updated software and hardware.
- Performed routine system tests to identify potential problems before they escalate into larger issues affecting customers'' experiences.
- Monitored network performance metrics using advanced tools, allowing proactive identification of areas needing attention or improvement.
- Developed detailed documentation and technical manuals for telecommunications systems to comply with regulations.
- Improved network performance by diagnosing and resolving complex telecommunications issues.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Implemented new telecommunications systems, enhancing overall efficiency and productivity.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
- Provided training to customers to enhance use and understanding of network systems.
- Enhanced customer satisfaction by providing timely technical support for telecommunications services.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
- Installed and configured new devices and system components.
Education
High School Diploma -
John F Kennedy
Tumon ,Guam05.2012
Skills
- Problem-solving
- Project coordination
- Time management
- Detail-oriented
- Team coordination
- Critical thinking
- Customer service
- Attention to detail
- Team leadership
- Data collection
- Good judgment
- Technical support
Accomplishments
- Used Microsoft Excel to develop inventory and personnel readiness tracking spreadsheets.
- hosted and coordinated events using audio and visual aids during meetings and training courses for the United States army
- Supervised team of 10-20 staff members.
- Achieved successful communications by repairing and solving issues in a timely and emergency manner during 2 army deployments resulting in reliable communications to ensure mission success.
- Enabled Radio communications during World Wide competitions to achieve 1st place in 2023 and 2024 in the world for the United states army among 397 global competitors.
- Instructed and hosted hundreds of classes to train and teach soldiers about the army communications networks during army career.
- created and maintained army network user accounts.
- Solved technical issues with multiple automation and communication equipment for users and united states army
- responsible and maintained mission operational equipment worth above $6,000,000.
- trained and mentored soldiers for professional and personal growth as a sergeant of the United States Army.
Certification
- Certified fiber optic installer through ETA international as of December 2023.
Timeline
Project Coordinator
United States Army
07.2024 - Current
Telecommunications Administrator
United States Army
10.2022 - 07.2024
Material Maintenance Specialist
United States Army
10.2022 - 07.2024
HR Administrator
U.S Army
12.2020 - 10.2022
Lead Telecommunications Technician
United States Army
11.2016 - 11.2020
Telecommunications Technician
United States Army
07.2012 - 10.2016
High School Diploma -
John F Kennedy