Sheryl Brinson
Athens,TN
Summary
Dynamic Shipping and Receiving Associate skilled in package handling and quality assurance, I excel in teamwork and communication, ensuring timely dispatch and accurate order fulfillment. I am committed to maintaining high standards of safety and efficiency in fast-paced environments. I am reliable and results-driven, contributing to efficient and streamlined operations. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Shipping and Receiving Associate
NDX Rogers
10.2025 - Current
- Coordinated shipping schedules to ensure timely dispatch of orders to customers.
- Executed thorough inventory checks, ensuring accurate stock levels and minimizing discrepancies.
- Processed incoming orders by verifying product details and preparing shipments for delivery.
- Assisted in training new staff on procedures and safety protocols.
- Maintained organized workstations to enhance efficiency during shipping and receiving tasks.
- Collaborated with team members to streamline order fulfillment processes.
Shipping and Receiving Associate
Express Employment
07.2025 - 10.2025
- Organized and labeled inventory storage areas to facilitate easy access and retrieval.
- Implemented best practices for packing and shipping to reduce damage during transit.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Streamlined shipping processes by implementing efficient packing techniques and inventory management.
- Demonstrated strong attention to detail when inspecting received items for defects or damage before accepting deliveries into inventory storage areas.
- Enhanced customer satisfaction, ensuring timely shipment of products and accurate order fulfillment.
- Assisted in training new associates, sharing best practices for successful shipping and receiving operations.
Owner/Customer Service Agent
Unique Support Solutions, LLC
07.2021 - 05.2025
- Trained new customer service agents on company policies and customer interaction techniques.
- Facilitated team meetings to promote collaboration and address service challenges.
- Streamlined operational processes, resulting in reduced response times for customer inquiries.
- Conducted performance evaluations for team members to support professional growth.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Implemented feedback mechanisms to gather customer insights, driving service improvements.
- Resolved customer inquiries and complaints promptly, ensuring high levels of satisfaction.
Sales Associate
Sudden Service
05.2020 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Administrative Assistant/Warehouse
New Era Cookware
01.2019 - 04.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with shipping and receiving.
- Assisted with picking and packing orders.
- Assisted with assembly of product.
Administrative Assistant
Express Employment
10.2018 - 12.2018
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintained inventory of office supplies and placed orders.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Managed filing system, entered data and completed other clerical tasks.
Education
High School Diploma -
Belz Academy
Cape Coral, FL10-1995
Skills
- Workplace cleanliness
- Package handling
- Hazardous materials handling
- Labeling and tagging
- Order picking
- Receiving procedures
- Barcode scanning
- Attention to detail
- Teamwork and cooperation
- Time management
- Self-motivated and independent
- Data entry
- Inspection and quality control
- Safety and compliance
- Materials handling
- Basic mathematics
- Shipment inspection
- Quality assurance
- Critical thinking
- Teamwork
- Customer service
- Problem-solving
- Excellent communication
- Active listening
- Package labeling
Timeline
Shipping and Receiving Associate
NDX Rogers
10.2025 - Current
Shipping and Receiving Associate
Express Employment
07.2025 - 10.2025
Owner/Customer Service Agent
Unique Support Solutions, LLC
07.2021 - 05.2025
Sales Associate
Sudden Service
05.2020 - 07.2021
Administrative Assistant/Warehouse
New Era Cookware
01.2019 - 04.2020
Administrative Assistant
Express Employment
10.2018 - 12.2018
High School Diploma -
Belz Academy