Sheryl Clark
Jimbo Clark Logging
Louisville,MS
27
years of professional experience
Adaptable office professional with experience in bookkeeping, payroll, and office administration. Skilled in QuickBooks, Workday, and Microsoft Office. Strong focus on accurate recordkeeping, clear communication, and customer service.
Work History
Bookkeeper
6 Years 6 Months- Managed daily office operations, calendars, and reception workflows.
- Managed accounts payable and accounts receivable
- Processed invoices and matched supporting documents to facilitate timely payments
- Prepared payroll entries and expense reports.
- Reconciled bank statements with accounting records
- Conducted monthly bank reconciliations.
- Recorded daily transactions in general ledger to ensure accurate financial tracking
- Maintained organized financial files and records to support audit readiness and compliance
- Calculated and produced checks for utilities, taxes and other operational payments.
- Monitored loans and accounts payable to confirm that payments are current.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Recorded accounts receivable for timber sales and hauling services
- Monitored job costs related to equipment, fuel, and site expenses for accurate budgeting for equipment, fuel, and site expenses
- Maintained QuickBooks and Workday records and updated transaction entries
Adult Basic Education Teacher
4 Years- Instructed adult learners in reading, writing, and math for State programs.
- Developed lesson plans aligned with Mississippi adult basic education standards.
- Facilitated development of writing proficiency and reading comprehension skills in students.
- Tracked individual student progress and adjusted teaching methods to enhance comprehension of the material.
- Adapted instruction for varied skill levels and learning styles.
- Adapted teaching methods according to individual student needs and learning styles.
- Instructed students of various backgrounds and learning styles by employing a variety of instructional resources.
- Assessed learner needs using placement tests and classroom observations.
- Selected curriculum and developed lesson plans based on class needs.
- Created interactive activities to actively engage adult learners in classroom learning.
- Built relationships with students of all cultural, social and economic backgrounds.
- Supported students in achieving academic goals through tailored guidance. through coaching, mentoring and positive reinforcement.
- Encouraged critical thinking skills by posing thought-provoking questions during class discussions.
- Helped develop non-trade skills such as problem-solving, critical thinking, and attention to detail.
- Developed lesson plans for literacy classes, focusing on grammar, spelling, punctuation and reading comprehension.
GED Instructor
1 Year 11 Months- Instructed GED preparation classes for State of Mississippi adult education programs
- Developed lesson plans aligned with GED test standards and state curriculum
- Assessed student skills using placement tests and progress evaluations
- Adapted instruction for varied learning needs in adult classroom settings
- Guided students through reading, math, science, and social studies review
- Helped prepare students for the official GED exam by providing practice tests and test-taking tips.
- Assessed student progress on a regular basis and provided feedback for improvement.
- Provided individualized assistance to struggling students to clarify concepts and improve comprehension.
- Mentored and tutored individual students struggling to understand lecture objectives.
- Instructed students of various backgrounds and learning styles by employing a variety of instructional resources.
- Taught concepts found on standardized tests and built necessary support skills to help students perform well.
- Determined training needs of each student through academic assessments.
- Implemented targeted teaching strategies that contributed to increased student pass rate.
- Helped students build useful skills such as writing proficiency and reading comprehension.
- Selected curriculum and developed lesson plans based on class needs.
- Tracked individual student progress and adjusted teaching methods to enhance understanding of material.
- Built relationships with students of all cultural, social and economic backgrounds.
- Adapted curriculum to fit program participants' abilities and needs, using preassessment followed by in-progress assessments to confirm learning fulfillment.
GED Supervisor
2 Years- Guided teachers in job duties and responsibilities, and enhancing clarity and performance expectations.
- Recruited, hired, and trained staff while evaluating performance and addressing underperformance through termination.
- Led weekly team meetings to align on upcoming tasks and project deadlines, fostering accountability and collaboration.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Served as a mediator for teaching staff and adult students, working to resolve conflicts and enhance collaboration.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Executive Assistant to the Director
1 Year 10 Months- Helped schedule appointments, meetings, and provider communications for program staff and clients.
- Provided confidential administrative support for Mississippi Professional's Health Program case files.
- Prepared reports, letters, and program documents for internal review.
- Processed correspondence, mail, and forms through office tracking systems.
- Answered calls, screened inquiries, and routed messages to appropriate staff.
- Maintained accurate records for participant files and confidential health information.
- Kept filing systems organized for physical and electronic documents to support confidential recordkeeping.
- Drafted letters, memos, reports, emails, and presentations for management staff.
- Supported executive team by managing calendars and scheduling meetings to improve time use and resource planning.
- Managed database systems containing customer contact information.
- Maintained office equipment, including printers, copiers, and fax machines.
- Coordinated mailings by sorting mail, preparing packages, and shipping via courier service or postal service.
- Coordinated special events through catering arrangements, venue booking, and promotional material orders to support program visibility.
- Arranged travel logistics for timely attendance at meetings and events and shared travel details with appropriate personnel.
- Facilitated communication across organizational departments.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized files, developed spreadsheets, faxed reports, and scanned documents while keeping front desk and reception area neat and organized.
- Prepared correspondence, memos, and confidential documents for executive review.
- Supported special projects and administrative tasks across Professional Health Program.
- Assisted in preparing presentations for internal and external audiences as requested by director.
- Monitored emails sent to director's inbox, responding to queries or forwarding accordingly.
- Maintained organized filing system for documents related to ongoing projects.
- Provided administrative support to director during meetings, taking minutes when required.
- Protected company confidence and business operations by keeping sensitive information confidential.
- Ordered catering or restaurant delivery to provide food and beverages for meeting and conference attendees.
Ticket/Gate Agent
6 Months- Assisted US Airways passengers with check-in, boarding, and gate questions.
- Resolved passenger concerns with clear, professional communication at airport counters.
- Announced flight updates and boarding information to waiting customers.
- Verified travel documents and flight details before departure screening.
- Checked in customers and verified identification, bags, and boarding passes.
- Ensured compliance with airline regulations and procedures related to ticketing, check-in, boarding, and disembarkation of passengers.
- Processed airline reservations, ticketing, and itinerary changes for travelers.
- Processed ticketing, rebooking, and reservation changes through US Airways systems.
- Rebooked disrupted travelers using airline reservation systems and service procedures.
- Resolved booking issues and reissued tickets using airline reservation systems.
- Explained flight schedules, delays, cancellations, and gate changes to passengers.
- Assisted with customer inquiries regarding flight information, baggage policies, and seating arrangements.
- Communicated with airport staff to coordinate boarding and departure support.
- Monitored flight departures and arrivals, providing timely updates to customers to minimize confusion.
- Researched alternate routes for passengers if their original itinerary was canceled or delayed.
- Utilized various software programs such as Sabre Red 360 for ticketing purposes.
- Sold, printed, and issued tickets to customers following all applicable guidelines.
- Issued refunds or credits when appropriate due to flight cancellations or delays.
- Welcomed customers at the ticketing counter with a friendly demeanor. and provided ticketing assistance.
- Trained new agents on US Airways service standards and procedures.
- Provided guidance to new employees on standard operating procedures.
- Greeted customers in a friendly and professional manner.
- Delivered clear announcements and resolved passenger issues at airline gates.
- Enforced baggage rules, carry-on limits, and boarding group procedures.
- Ensured all travel documents were valid and in order before boarding., tickets, and identification at airport gate podium.
- Managed passenger boarding, gate lists, and departure readiness for airline flights.
- Coordinated with ramp, flight crew, and operations staff on departure schedules.
- Assisted passengers with special needs, transfers, and connection questions.
- Followed airline ticketing policies, security rules, and customer service procedures.
- Resolved customer complaints with prompt, professional service and enhanced passenger satisfaction.
- Inspected passenger documents prior to issuing boarding passes and checked for accuracy of flight details.
- Inspected passenger documents prior to issuing boarding passes and checked for accuracy of flight details.
- Provided guidance to new employees on standard operating procedures.
Ticket/Gate/Ramp/Operations Agent
1 Year 10 Months- Checked in passengers using airline reservation systems at Air Wisconsin Airlines Corporation gates.
- Processed checked baggage and special item requests at ticket counters.
- Issued boarding passes and handled seat assignments for departing flights.
- Printed boarding passes for departing flights according to the flight schedule.
- Coordinated boarding, gate announcements, and passenger flow with crew members.
- Resolved customer concerns with clear communication and calm service.
- Followed airline procedures for ticketing, boarding, and passenger support.
- Assisted customers with ticketing inquiries and the purchase of tickets.
- Guided customers in ticket purchases, trip planning, and pricing options to ensure informed travel decisions.
- Verified passenger identification documents for international flights.
- Inspected luggage to ensure adherence to safety protocols and directed passengers to concourses and piers.
- Verified travel documents and baggage tags before boarding.
- Assisted passengers with flight changes, delays, and connection questions.
- Assisted travelers with special needs or requests during the check-in process.
- Coordinated seating assignments based on customer preferences or needs.
- Provided customer service to passengers at the ticket counter, including checking in luggage and issuing boarding passes.
- Created labels for checked bags according to airline policy.
- Gave public address announcements regarding vehicle and aircraft arrivals and departures.
- Coordinated communication among ground staff, pilots, maintenance crew, and air traffic control to ensure operational efficiency.
- Searched for and located available seats, cabins and flights for passengers.
- Provided support to gate agents when needed during peak travel times.
- Resolved customer complaints in a professional manner.
- Enforced airport security regulations, ensuring passenger compliance for safety and security.
- Sold, printed, and issued tickets to customers following all applicable guidelines.
- Checked tickets and identifying paperwork for verification of individual identities.
- Provided clients with assistance in preparing required travel documents and forms.
- Printed itineraries and tickets for passengers each day.
- Built and maintained productive relationships with employees.
- Loaded and unloaded baggage, cargo, and mail for Air Wisconsin aircraft
- Marshaled aircraft during arrival and departure at gate areas
- Operated tugs, belt loaders, and ground support equipment safely
- Handled wheel chocks, cones, and safety barriers around aircraft
- Inspected baggage tags and cargo labels for correct routing
- Communicated with flight crews, gate agents, and ramp teams
- Followed ramp safety rules, deicing procedures, and service standards
- Secured aircraft cabins and cargo areas before departure
- Followed safety procedures such as using reflective gear while working on the ramp.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts safely and efficiently around airport premises.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Collected, sorted and checked baggage tags against flight lists.
- Operated equipment to support on-ground operations in between flights.
- Ensured proper weight balance on aircraft by placing heavy items in the aft of the plane.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Provided customer service assistance by answering inquiries from passengers regarding arrival and departure times and gate information.
- Worked in various weather conditions to ensure continuous airport operations.
- Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
- Adhered to strict timelines for the turnaround of flights.
- Monitored and reported irregularities in baggage or cargo, such as damaged goods.
- Implemented company policies regarding baggage handling and customer service.
- Completed flight closeout tasks and updated departure records in airline systems.
Education
Bachelor of Science - Education
- Perseverance Award Recipient
- Science Award Recipient
- 3.44 GPA
- Member of Kappa Delta Epsilon, 2005-2008
- Secretary of Kappa Delta Epsilon, 2007-2008
- Nominated for Who's Who Recipient
Skills
Accounts payable and receivable
General ledger management
Bank reconciliation
Payroll processing
Tax compliance
QuickBooks proficiency
Workday records management
Record keeping
Data quality management
Microsoft Excel and Word
Detail orientation
Analytical thinking
Multitasking skills
Effective communication
Microsoft Office proficiency
Critical thinking
Data processing
Critical thinking
Excel proficiency
Analytical problem solving
Data processing
Timeline
Bookkeeper
Jimbo Clark Logging
02.2019 - 08.2025Read More
Adult Basic Education Teacher
State Of Mississippi
08.2012 - 08.2016Read More
GED Instructor
State Of Mississippi
09.2010 - 08.2012Read More
GED Supervisor
State Of Mississippi
08.2010 - 08.2012Read More
Executive Assistant to the Director
Mississippi Professional's Health Program
01.2003 - 11.2004Read More
Ticket/Gate Agent
US Airways
03.2001 - 09.2001Read More
Ticket/Gate/Ramp/Operations Agent
Air Wisconsin Airlines Corporation
01.1999 - 11.2000Read More
Belhaven University
Bachelor of Science from Education
Read More