Sheryl Eskridge

• Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
• Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
• Maintained documentation on tests performed in lab.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Reduced sample contamination risks through rigorous adherence to proper specimen handling techniques.
• Prepared samples for shipping and disposed of bodily fluids in proper containers.

Performed testing and quality control using approved laboratory procedures and instrumentation.

And also performed phlebotomy procedures on patients.

Worked in the molecular department handling biohazard specimens, collection of blood, data entry, and banking of specimens.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.