sheryl fitch

Cal Games Dealer

Golden West Casino

10.1998 - Current

Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Adhered to company and game policies as well as state and federal regulations.
Ensured accurate financial transactions by adhering to strict cash handling policies and maintaining meticulous records.
Excited guests through engaging conversation while dealing cards efficiently for seamless gameplay experience.
Assisted in the training of new dealers, sharing expertise on game rules and procedures for an efficient onboarding process.
Inspected cards and gaming equipment to verify proper functioning and good working order.
Monitored gaming tables closely, identifying potential issues or disputes and resolving them promptly to uphold casino standards.
Maintained a clean, organized, and welcoming environment for customers to enjoy their gaming experience.
Educated players about game rules as needed, clarifying any ambiguities or misunderstandings in an approachable manner.
Dealt appropriate number of cards to each player and verify placed bets before starting game.
Enhanced customer satisfaction by providing personalized assistance and tailored recommendations.
Collaborated with management to develop strategies for optimizing dealer performance and improving overall operational efficiency.
Adhered to all local laws, regulations, and casino policies consistently, upholding high ethical standards in all professional duties performed.
Coordinated with floor supervisors regularly regarding table assignments and breaks, ensuring smooth transitions and consistent dealer coverage.
Implemented security measures during gameplay, deterring instances of cheating or fraud while preserving the integrity of the games offered.
Managed inventory effectively, ensuring the availability of products for customers and minimizing stock discrepancies.
Participated in ongoing professional development opportunities, staying current on industry trends and best practices for superior job performance.
Strengthened relationships with vendors to ensure timely deliveries and maintain a diverse product selection.
Supported marketing initiatives by informing players about upcoming promotions or events designed to enhance their enjoyment at the establishment.
Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
Managed chips and money transactions with attention to detail to prevent fraud.
Learned and followed company procedures to maintain consistency and standards.
Monitored game for potential security risk to protect operation and players.
Enforced game rules to maintain fair paly and avoid disputes.
Handled and shuffled cards and playing pieces to maintain game integrity.
Kept gaming areas clean and organized to maintain safe and secure environment.
Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
Assisted players with placing bets, educating on game rules to increase understanding.
Monitored players behavior, taking appropriate action against rule violations.
Answered players questions and resolved disputes to provide excellent customer service.
Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
Kept track of game outcomes and reported to supervisor for accurate record keeping.
Inspected table games and equipment to confirm proper function.
Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
Complemented player numbers to reach minimum levels for play of different games.
Maintained rules for games and identified instances of cheating, notifying security team.
Dealt cards and compared hands to determine winners of games such as blackjack.
Prepared players to join games by explaining rules and exchanging money for chips.
Welcomed customers and established immediate rapport to encourage gameplay.
Applied standard or special rules to games based on pre-agreed game rules.
Worked with dealer team to run larger games such as craps and baccarat.
Trained new dealers in rules and operation of different games.
Received and documented patrons' wagers prior to beginning games.

Summary

Overview

Work History

Cal Games Dealer

Education

Bachelor’s -

Skills

Timeline

Cal Games Dealer

Bachelor’s -

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