Sheryl Grant
Macon,GA
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Able to assist River Edge families with the navigation process of requirements, developing support plans, goals, and other resources available to support the needs of their family.
Overview
23
23
years of professional experience
Work History
Paraprofessional and Substitute Teacher, Spec Ed
BIBB COUNTY SCHOOL DISTRICT
08.2013 - Current
- Provided instruction for students with disabilities in the Special Needs Access Class.
- Monitored behavior according to behavior modification and intervention plans.
- Assisted students in mastering subject material and preparing for tests.
- Enhanced classroom engagement by incorporating hands-on activities and group projects.
- Provided one-on-one tutoring sessions for struggling students, helping them improve academic performance and gain confidence in their abilities.
Customer Service Representative
SYKES LLC Virtual Call Center Solutions
08.2007 - 09.2019
- Responsible for promoting and selling client’s products and services by emphasizing product features based on analyses of customers’ needs
- Handle customer questions, complaints, and billing inquiries to resolve customer issues.
Marketing Coordinator
FEDERALGRAPHICS, LLC
01.2004 - 01.2006
- Designed and mailed advertisements, invitations and correspondence for weekly projects and for technology shows to current and prospective clients
- Assisted in planning technology shows
- Prepared proposals for sales staff.
Paramedic
MED-CARE AMBULANCE, INC.
01.2001 - 01.2002
- Transported patients to health care facilities and administered ambulatory care and medication as needed.
Education
Bachelor of Science - Behavioral Aspects of Health
Grand Canyon University
Phoenix, Arizona02.2024
Nursing
Georgia Military College
Warner Robins, Georgia02.2006
Education of Individuals in Elementary Special Education Programs
Christian Brothers University
Memphis, Tennessee04.2003
Nursing
Southwest Tennessee Community College
Memphis, Tennessee06.2002
University of Memphis
Memphis, Tennessee08.1986
Central High School
Memphis, Tennessee01.1984
Skills
- Promoting Social and Emotional Development
- Child Development Certification
- Small Group Support and Assistance
- Early Childhood Training
- Behavior Modification
- Conflict resolution techniques
- After-school programs
- Autism Spectrum Knowledge
- Experience with Diverse Student Populations
- CPR and First Aid
- Caring and Empathetic Demeanor
- Nonviolent Crisis Intervention
Timeline
Paraprofessional and Substitute Teacher, Spec Ed
BIBB COUNTY SCHOOL DISTRICT
08.2013 - Current
Customer Service Representative
SYKES LLC Virtual Call Center Solutions
08.2007 - 09.2019
Marketing Coordinator
FEDERALGRAPHICS, LLC
01.2004 - 01.2006
Paramedic
MED-CARE AMBULANCE, INC.
01.2001 - 01.2002
Bachelor of Science - Behavioral Aspects of Health
Grand Canyon University
Nursing
Georgia Military College
Education of Individuals in Elementary Special Education Programs
Christian Brothers University
Nursing
Southwest Tennessee Community College
University of Memphis
Central High School
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