Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sheryl Henry

Acworth,GA

Summary

Healthcare operations professional with extensive experience in scheduling, referral coordination, and patient communications in dynamic clinical and laboratory settings. Expertise in managing sensitive patient data while ensuring compliance with HIPAA and regulatory standards. Known for exceptional accuracy, organizational skills, and effective communication that enhance healthcare delivery efficiency.

Overview

2
2
years of professional experience

Work History

Cardiac Dissector (Promoted From Lab Technician)

Artivion, Inc. (Formerly CryoLife)
Kennesaw, GA
11.2024 - Current
  • Schedule and process 30+ donor tissue cases weekly, ensuring full compliance with FDA, AATB, and internal quality standards.
  • Collaborate with lab and supply teams to optimize workflow and meet daily production goals.
  • Maintain precise documentation and chain-of-custody records to support audit readiness.
  • Respond to internal inquiries regarding case status, facilitating smooth interdepartmental communication.
  • Mentor new technicians, reducing onboarding time by 30% through structured guidance and SOP training.

Lab Technician

Artivion, Inc. (Formerly CryoLife)
Kennesaw, GA
12.2023 - 11.2024
  • Coordinated lab schedules, equipment preparation, and supply management for tissue dissection teams.
  • Maintained data accuracy by logging daily case progress and updating electronic records.
  • Facilitated adjustments in workflows for cross-functional teams to meet urgent case deadlines.
  • Ensured compliance with strict safety and regulatory procedures to uphold quality standards.

Lab Assistant I-Histology

Dermpath of Atlanta (Quest Diagnostics)
Marietta , GA
05.2023 - 12.2023
  • Accessioned and scheduled over 200 tissue specimens weekly, ensuring accurate labeling and electronic tracking for timely processing.
  • Verified referral documentation and coordinated with lab and pathology teams to reduce intake errors by 15%.
  • Managed high-volume inbound calls from clinics and patients, resolving inquiries and providing updates professionally.
  • Maintained organized lab inventory and digital files, facilitating seamless clinical and billing workflows.

Education

Bachelor of Science - Biology

Kennesaw State University
Kennesaw, GA
05-2023

Skills

  • Referral Tracking & Coordination
  • High-Volume Call Handling & Patient Support
  • Electronic Medical Records (EMR) & Lab Information Systems (LIS)
  • HIPAA & Regulatory Compliance
  • Cross-Functional Collaboration
  • Medical Data Entry & Documentation

References

References available upon request.

Timeline

Cardiac Dissector (Promoted From Lab Technician)

Artivion, Inc. (Formerly CryoLife)
11.2024 - Current

Lab Technician

Artivion, Inc. (Formerly CryoLife)
12.2023 - 11.2024

Lab Assistant I-Histology

Dermpath of Atlanta (Quest Diagnostics)
05.2023 - 12.2023

Bachelor of Science - Biology

Kennesaw State University

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