Sheryl Pascual
Sacramento,CA
Summary
Proven in enhancing customer satisfaction and teamwork at Jollibee, I bring a strong work ethic and excellent verbal communication skills. Mastered food safety and preparation, contributing to a positive and hygienic dining environment. Achieved significant improvements in service efficiency and cleanliness, demonstrating reliability and a commitment to quality.
Overview
1
1
year of professional experience
Work History
Service Crew Member
Jollibee
01.2004 - 03.2004
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
Service Crew
Greenwich Pizza
07.2003 - 01.2004
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
On the Job Training
Club Panoly Resort
10.2002 - 01.2003
- Boosted trainee performance by implementing hands-on learning experiences and real-world examples.
- Exhibited functional familiarity with curriculum design and delivery principles and practices.
Education
Food And Beverage Preparation - Food And Beverage Preparation
Aklan State University
New Washington, Aklan03.2003
High School Diploma -
Ochando National High School
Ochando Aklan03.2000
Skills
- Cleaning and sanitizing
- Strong Work Ethic
- Team Collaboration
- Cleanliness and hygiene
- Food safety knowledge
- Efficient task completion
- Food preparation procedures
- Reliability and punctuality
- Basic food preparation
- Beverage Preparation
Timeline
Service Crew Member
Jollibee
01.2004 - 03.2004
Service Crew
Greenwich Pizza
07.2003 - 01.2004
On the Job Training
Club Panoly Resort
10.2002 - 01.2003
Food And Beverage Preparation - Food And Beverage Preparation
Aklan State University
High School Diploma -
Ochando National High School
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