Sheryl Williams
Fort Lauderdale,FL
Summary
Dynamic professional with a proven track record at Wawa, excelling in customer service and efficient transaction processing. Leveraged strong work ethic and integrity to enhance customer satisfaction and drive sales. Skilled in POS systems and adept at fostering positive guest experiences, consistently achieving high customer retention rates.
Overview
4
4
years of professional experience
Work History
Cashier/Deli
Wawa
Davie, FL
06.2025 - 11.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained accurate cash drawer and balanced register at shift end.
- Supported inventory management by restocking shelves and organizing merchandise displays.
Server
IHOP
Plantation, FL
12.2024 - 04.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in menu presentation and provided detailed food descriptions to guests.
- Collaborated with kitchen staff to ensure timely order fulfillment and accuracy.
- Maintained cleanliness and organization of dining area and service stations.
Server
Wings And More
Davie, FL
10.2023 - 05.2024
- Provided exceptional customer service, ensuring dining satisfaction and repeat patronage.
- Assisted in maintaining cleanliness and organization of dining area and kitchen.
- Collaborated with team members to ensure timely food delivery and accuracy of orders.
- Adapted quickly to menu changes and daily specials, enhancing guest experience.
Server
IHOP
Duluth, GA
09.2022 - 07.2023
- Adapted quickly to changing priorities during peak business hours.
- Processed customer payments efficiently using point-of-sale system.
- Supported team members by sharing best practices for enhancing service quality.
- Resolved guest concerns promptly, ensuring positive dining experiences.
Cashier
Publix
Lawrenceville, GA
03.2022 - 06.2023
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer, ensuring proper funds handling.
- Assisted customers with product inquiries and store navigation.
- Implemented promotional displays to enhance product visibility.
Education
Associate of Science - Nursing
Henry Ford College
Dearborn, MI05-2003
High School Diploma -
Cherry Hill High School
Inkster, MI06-1983
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier/Deli
Wawa
06.2025 - 11.2025
Server
IHOP
12.2024 - 04.2025
Server
Wings And More
10.2023 - 05.2024
Server
IHOP
09.2022 - 07.2023
Cashier
Publix
03.2022 - 06.2023
Associate of Science - Nursing
Henry Ford College
High School Diploma -
Cherry Hill High School