Shevan Gallimore
Deer Park
Summary
Dynamic and results-oriented professional with extensive experience in operations management, team leadership, and customer service. Adept at driving sales growth, managing diverse teams, and fostering a positive work environment. Proven track record in optimizing performance, ensuring customer satisfaction, and meeting company objectives. Seeking to contribute my skills and expertise in a challenging role that promotes both personal and professional growth.
Overview
10
10
years of professional experience
Work History
Brand Manager
Hudson Group
09.2017 - Current
- Oversee operations for seven specialty retail brands, including Coach, Michael Kors, Kate Spade, Fifth and Sunset, Herschel and Stance
- Lead a team of over 25 employees, providing training and fostering a culture of teamwork and excellence in customer service
- Collaborate with senior management, corporate offices, and retail partners to develop strategies that drive sales, manage inventory, and enhance the customer experience
- Recognized for strong leadership skills and cultivating positive relationships with employees, resulting in improved team performance
- Develop significant reputation for leadership due to excellent relation with employees
Specialty Supervisor
Hudson Group
04.2016 - 09.2017
- Supervised and mentored new hires, ensuring a smooth onboarding process and equipping associates with superior customer service skills
- Promote positive atmosphere, go above and beyond to guarantee outstanding customer service
- Working with store manager to achieve store sales and budget
Specialty Sales Associate
Hudson Group
06.2015 - 04.2016
- Ensured that store inventory was consistently stocked and visually impactful, maintaining a high standard of presentation
- Provided exceptional customer service, meeting the diverse needs of passengers and shoppers
- Participated in ongoing brand training and development to stay updated on product knowledge and sales strategies
Education
Associate of Arts - Liberal Arts
Laguardia Community COLLEGE
01.2012
Skills
- Operations management
- Customer Service
- Exceptional Communication Skills
- Team Leadership & Development
- Training & Development
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Results-oriented
- Internal Auditing
- Multi-Task Management
Activities
- Victoria’s Secret Panty Champion, Fall 2017
- Customer Service Award, IAT 2016
- Victoria's Secret Award Circle of Excellence
Timeline
Brand Manager
Hudson Group
09.2017 - Current
Specialty Supervisor
Hudson Group
04.2016 - 09.2017
Specialty Sales Associate
Hudson Group
06.2015 - 04.2016
Associate of Arts - Liberal Arts
Laguardia Community COLLEGE
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