Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Friendly and reliable Certified Esthetician with advanced training in microdermabrasion, chemical peels, waxing and facials. Desiring a role in a day or medical spa.
Hi, I’m
SHEVON WATSON
Licensed Advanced Esthetician
Las Vegas,NV
Summary
Overview
3
years of professional experience
1
year of post-secondary education
Work History
Ten GroupLas vegas, Nevada
Lifestyle Manager
03.2023 - 07.2023
Job overview
- Drafted and updated itineraries and kept travelers notified of changes.
- Planned and booked complex and large-scale domestic and international travel packages.
- Offered helpful advice on currency exchanges, cell phone use and other convenience issues to help travelers.
- Captured travel-related information into [Software] reservation system.
- Calculated complete costs of travel and accommodations for customers.
- Collected payments for transportation and accommodations from customers.
- Created welcoming and comfortable environment for guests.
- Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base.
NVS USA LLCLas vegas, Nevada
Data Processing Customer Service Representative
07.2022 - 03.2023
Job overview
- Boosted per-account revenue by maintaining open communication and suggesting new product or service offerings.
- Prospected and qualified leads to bring in new business for regional accounts.
- Initiated sales cycle and tracked activity to stay on top of competing deadlines.
- Implemented best practices across market, service and delivery operations teams.
- Trained junior sales professionals in successful strategies for each stage of sales cycle.
- Answered customers' questions about products, prices and availability.
- Collected and analyzed data to assess metrics and draw reasoned insights.
- Compiled information and input into the company's database.
- Employed SQL to query databases and retrieve data.
Resort Stay InclLas vegas, Nevada
Lifestyle Concierge
10.2020 - 11.2022
Job overview
- Answered customers' questions about services, prices and credit terms.
- Boosted revenue by cross-selling add-on service plans with existing customers.
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
- Documented, researched and resolved customer service issues.
- Identified issues and solutions to eliminate backlog and maximize workflows.
- Set up special activities, sightseeing and area tours.
- Connected with established and potential customers regularly to offer services, answer questions and finalize contract details.
Novuskin Med SpaLAS VEGAS, NV
Esthetician/Sales Representative
06.2022 - 03.2023
Job overview
- Stocked treatment rooms with proper supplies.
- Recommended retail products for at-home use.
- Provided clients with knowledge of all cosmetic services being provided.
- Sterilized equipment for patient treatments.
- Analyzed skin condition and made appropriate product recommendations.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Educated patients on treatment options.
- Assisted in developing monthly promotional campaigns to attract new clients.
Hello SugarLas Vegas, NV
Wax Specialist/Sugaring
06.2023 - Current
Job overview
- Maintain clean and sanitary workspace.
- Increase salon revenue through upselling at-home products and providing excellent care.
- Wax numerous clients various bodies using soft and hard waxes and sugar pastes.
- Schedule return clients and handle walk in customers daily.
- Advise clients on proper home-care regimens.
- Answere customer questions about products and services, helpe locate merchandise, and promote key items.
- Developed loyal following of clients by providing high-quality services.
Education
Euphoria InstituteLas Vegas, NV
Advanced Esthetician License from Esthetician
05.2021 - 02.2022
University Overview
Advanced Licensed Esthetician. I am licensed in laser technology
Skills
Word processingundefined
Timeline
Wax Specialist/Sugaring
Hello Sugar
06.2023 - Current
Lifestyle Manager
Ten Group
03.2023 - 07.2023
Data Processing Customer Service Representative
NVS USA LLC
07.2022 - 03.2023
Esthetician/Sales Representative
Novuskin Med Spa
06.2022 - 03.2023
Euphoria Institute
Advanced Esthetician License from Esthetician
05.2021 - 02.2022
Lifestyle Concierge
Resort Stay Incl
10.2020 - 11.2022
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