Shewaya Sabir
Rowlett,TX
Summary
Driven associate with 10+ years of experience entailing customer interaction, while ensuring safety standards and helping improve company performance. Driven to work towards goals with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Stocking Associate
Walmart
Rowlett, TX
06.2012 - Current
- Inspected returned merchandise for damage prior to restocking shelves.
- Received shipments of merchandise and stocked shelves according to store requirements.
- Monitored stock levels throughout the day and notified management when additional product was required.
- Organized backroom areas, ensuring all items were properly stored and labeled.
Consumables Department Head Manager
Walmart
Plano, TX
08.2017 - 11.2017
- Provided guidance and direction to subordinate managers in the daily operations of their departments.
- Developed departmental policies and procedures to improve operational efficiency.
- Served as a liaison between upper management and department staff to ensure effective communication.
- Resolved employee issues in a timely manner while ensuring compliance with labor laws.
Maintenance and Housekeeping
Walmart
Plano, TX
08.2016 - 08.2017
- Maintained cleanliness of sales floor, including sweeping, dusting, and mopping as needed.
- Collaborated with cleaning staff during routine cleaning activities around the premises including interior and exterior areas of buildings.
- Responses to housekeeping requests in a timely manner, performing preventative tasks to ensure the safety of all staff and customers.
Cashier
Exxon Mobil
Dallas, TX
06.2009 - 06.2012
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area including countertops, registers, windowsills and floors; restocked supplies as needed.
- Resolved customer complaints professionally in accordance with company policy.
Packing Associate
Spherion
Coppell, TX
03.2010 - 06.2010
- Stacked boxes on pallets in an organized manner for easy access by delivery drivers.
- Collaborated with colleagues to ensure efficient workflow within the warehouse environment.
- Provided assistance with other tasks as assigned by supervisor such as stocking shelves or organizing inventory areas.
- Ensured that all packages were properly sealed, labeled and shipped out in a timely manner.
Education
High School Diploma -
Addis Ketema High School
Addis Ababa, Ethiopia06-1992
Skills
- Customer Service
- Sanitation Practices
- Health and safety compliance
- Visual Merchandising
- Shelf restocking
- Unloading merchandise
- Product Rotation
- Pallet Jack Operation
- Merchandising guidelines
- Food safety, handling, and sanitation
- Sanitation and Sterilization Procedures
- Interpersonal Communication
Certification
- CNA License | Vinpress Training Center | 2013
Languages
Amharic
Native/ Bilingual
English
Limited
Timeline
Consumables Department Head Manager
Walmart
08.2017 - 11.2017
Maintenance and Housekeeping
Walmart
08.2016 - 08.2017
Stocking Associate
Walmart
06.2012 - Current
Packing Associate
Spherion
03.2010 - 06.2010
Cashier
Exxon Mobil
06.2009 - 06.2012
High School Diploma -
Addis Ketema High School
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