Shewit Adishalem Mekonnen
Sioux City,IA
Summary
Operations Administrative Assistant with extensive experience at Tyson Foods, specializing in office administration and time management. Proven ability to enhance productivity through effective scheduling and communication strategies. Skilled in managing patient care and insurance verification, ensuring data accuracy in EMR systems while fostering a welcoming environment. Bilingual team player with a strong focus on detail and confidentiality in deadline-driven settings.
Overview
4
4
years of professional experience
Work History
Operations Administrative Assistant
Tyson Foods
Dakota City, Nebraska
10.2023 - Current
- Directed inquiries from incoming communications to appropriate departments for timely resolution.
- Managed schedules and organized meetings for management personnel to enhance productivity.
- Coordinated office activities, ensuring smooth operational workflows across all functions.
- Assisted in report and presentation preparation for effective team meetings.
Patient Access Associate
UnityPoint Health - St. Luke's
Sioux City, Iowa
11.2024 - 06.2025
- Ensured welcoming environment for patients and families within healthcare facility.
- Verified patient information and insurance details to facilitate accurate registration.
- Managed appointment scheduling and addressed patient inquiries via phone and in-person.
- Maintained electronic health records system, ensuring data accuracy and confidentiality.
- Resolved billing inquiries and issues related to patient accounts efficiently.
- Scheduled appointments based on patient needs and preferences while optimizing workflow.
- Applied HIPAA regulations when handling sensitive patient information.
FSQA Technician
Tyson Foods
Dakota City, NE
05.2022 - 07.2024
- Operated machinery to optimize food production efficiency.
- Conducted routine equipment inspections to uphold safety standards.
- Monitored product quality during production runs to ensure compliance with company standards.
- Assisted in training new team members on equipment operation and safety protocols.
- Completed scheduled appointments promptly to enhance service quality.
Education
Bachelor of Science - Healthcare Management
Bellevue University
Bellevue, NE03-2026
Associates of Arts & Sciences -
Western Iowa Tech Community College
Sioux City, IA05.2024
College Diploma - Medical Billing & Coding
Western Iowa Tech Community College
Sioux City, IA05.2024
College Diploma - Medical secretary
Western Iowa Tech Community College
Sioux City, IA05.2024
College Diploma - Certified Nursing Assistant
Western Iowa Tech Community College
Sioux City, IA05.2023
Skills
- Medical terminology and anatomy
- EMR systems and medical scheduling
- Patient care and insurance verification
- Negotiation and time management
- Office administration
Volunteer Experience
- Food Bank
- Homeless Shelter
- Church festivals
Languages
Tigrinya
Native/ Bilingual
Accomplishments
Omega Nu Lambda National Honor Society
Timeline
Patient Access Associate
UnityPoint Health - St. Luke's
11.2024 - 06.2025
Operations Administrative Assistant
Tyson Foods
10.2023 - Current
FSQA Technician
Tyson Foods
05.2022 - 07.2024
Bachelor of Science - Healthcare Management
Bellevue University
Associates of Arts & Sciences -
Western Iowa Tech Community College
College Diploma - Medical Billing & Coding
Western Iowa Tech Community College
College Diploma - Medical secretary
Western Iowa Tech Community College
College Diploma - Certified Nursing Assistant
Western Iowa Tech Community College