Shey Pedersen
Lindon
Summary
Detail-oriented Quality Auditor with a current role at Crumbl in Lindon, UT. Educated and oriented Managers and Franchise Partners to enhance compliance with quality control protocols. Proficient in data collection, analysis, and reporting. Skilled in identifying non-compliance issues and recommending corrective actions. Experienced Route Manager at Clear Defense Pest Control with a strong track record in market analysis, operations management, and customer relationship building. Committed to achieving KPIs and fostering long-term business growth. Holds a Certification in Data Analytics and a Future Bachelor of Science in Financial Planning and Services from the University of Phoenix.
Overview
3
3
years of professional experience
Work History
Quality Auditor
Crumbl
10.2022 - Current
- Educated and oriented Managers and Franchise Partners to improve compliance with quality control protocols.
- Collected, Cleaned, Organized, and Analyzed Data to create reports for coworkers and management.
- Completed timely quality reports highlighting deficiencies and recommending corrective actions.
- Identified issues of non-compliance and elevated reports to senior personnel when appropriate
Route Manager
Clear Defense Pest Control
10.2020 - 10.2022
- Conducted market analysis to strategically identify prime target regions and customer segments for optimized sales and operational routes.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Managed accounts to retain existing relationships and grow share of business.
- Built relationships with customers and community to establish long-term business growth.
- Achieved established KPI for company, regional team, and individual performance through teamwork and focus on customers.
Education
Certification In Data Analytics -
Coursera
Bachelor of Science - Financial Planning And Services
University of Phoenix
Tempe, AZ2024
Skills
- Quality Control Compliance
- Data Collection and Analysis
- Reporting and Documentation
- Market Analysis
- Operations Management
- Customer Relationship Building
- KPI Achievement
- Data Analytics (Tableau, MS SQL Server, Microsoft Excel)
- Critical Thinking
- Effective Communication
Timeline
Quality Auditor
Crumbl
10.2022 - Current
Route Manager
Clear Defense Pest Control
10.2020 - 10.2022
Certification In Data Analytics -
Coursera
Bachelor of Science - Financial Planning And Services
University of Phoenix
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