Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sheyene Ferreira

Framingham,MA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Healthcare professional with robust background in delivering high-quality patient care in home settings. Adept at fostering supportive environment and ensuring patient comfort. Known for collaborative teamwork and adaptability to changing care requirements. Proficient in patient care, medication management, and emotional support.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Home Health Aide

Private Care
04.2014 - 06.2025
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.

Caregiver

Private Care
02.2014 - 09.2021
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted patients with self-administered medications.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Sales Associate Specialist

Macy's Department Store
09.2013 - 08.2018
  • Managed inventory levels to maintain adequate stock while minimizing overstock, optimizing retail profits.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

Certificate - CPR/ AED/ First Aid

American Red Cross
Boston, MA
01-2024

Certificate - Alzheimer/Dementia Care

Massachusetts Bay Community College
Wellesley Hills, MA
01-2024

Pre Nursing - Nursing Education

Massachusetts Bay Community College
Wellesley Hills, MA
01-2019

Certificate - Nursing

Keefe Tech
Framingham, MA
01-2018

High School Diploma -

Framingham High School
Framingham, MA
07-2013

Skills

  • Personal hygiene assistance
  • Patient care
  • Feeding assistance
  • Vital signs monitoring
  • Meal preparation
  • ADL support
  • Wound care
  • Documentation

Certification

  • HHA - Home Health Aide - Training
  • Certified Nurse Assistant - Training

Languages

Spanish
Limited Working
Portuguese
Native or Bilingual
English
Native or Bilingual

Timeline

Home Health Aide

Private Care
04.2014 - 06.2025

Caregiver

Private Care
02.2014 - 09.2021

Sales Associate Specialist

Macy's Department Store
09.2013 - 08.2018

Certificate - CPR/ AED/ First Aid

American Red Cross

Certificate - Alzheimer/Dementia Care

Massachusetts Bay Community College

Pre Nursing - Nursing Education

Massachusetts Bay Community College

Certificate - Nursing

Keefe Tech

High School Diploma -

Framingham High School