Sheyenne Bivin
Cottage Grove
Summary
Experienced leadership professional with a proven track record of effectively guiding teams. Strong focus on collaboration and achieving results while adapting to changing needs. Proficient in project management, conflict resolution, and strategic planning. Recognized for reliability and flexibility in fostering a cohesive and productive team environment.
Overview
8
8
years of professional experience
Work History
Sales and Marketing Administrator
Les Schwab Tires
06.2024 - Current
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and exceeding expectations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Sales and Administration
Les Schwab
01.2018 - 12.2020
- Answering the phone, checking emails, working the front desk, greeting clients, running credit checks, scheduling appointments, cleaning lobby
- Reference: Lee Morgan - Manager - (541)991-7184
- Oversaw accounts payable and receivable, ensuring timely processing and accurate recordkeeping.
Pharmacy Technician
Safeway
01.2020 - 09.2020
- Ordered inventory, counted inventory, stocked inventory, ran prescription orders, ran the register, answered phones
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Med Aid
Spruce Point
02.2017 - 12.2019
- Ran the med cart, distributed medications, ordered medications, inventoried medication, gave insulin, scheduled doctors appointments, and scheduled transportation to appointments
- Led cross-functional teams for successful project completion, ensuring timely delivery and exceeding client expectations.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Education
High School Diploma -
Clarkson High School
Clarkston, WA05-2016
Skills
- Computer Skills
- Communication
- Creativity
- Time Management
- Fast Learner
- Customer service
- Office administration
- Organizational skills
- Scheduling and calendar management
- Billing
- Clear oral/written communication
- Bookkeeping
- Document management
- Credit and collections
- Mail handling
- Documentation and control
- Policy implementation
- Financial reporting
- Respectful and compassionate
- Problem-solving
- Dependable and responsible
- Time management
- Multitasking and organization
Timeline
Sales and Marketing Administrator
Les Schwab Tires
06.2024 - Current
Pharmacy Technician
Safeway
01.2020 - 09.2020
Sales and Administration
Les Schwab
01.2018 - 12.2020
Med Aid
Spruce Point
02.2017 - 12.2019
High School Diploma -
Clarkson High School
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