Sheyenne Scott

• Live streamed dialogue and events on Facebook, Twitter and Instagram to optimize interaction and engagement levels.
• Created, curated and managed published content for feed and stories across social media channels.
• Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
• Established credibility on social media and persuaded others by virtue of authenticity and reach.
• Monitored and built social media following by maintaining solid online presence via community engagement.
• Followed and reviewed competitor social media channels, content and strategy to relay insights.
• Produced relevant product content to reach target customers.
• Engaged with consumers using education, passion and authenticity.
• Gathered insights from interaction with current and prospective consumers to enhance content.
• Captured daily events in and around [Location] using compelling eye-catching imagery and video content.
• Posted testimonials, promotional content and consumer experiences to social media platforms to garner comments and likes.
• Communicated product value, quality and style to educate and entice potential customers.
• Organized and stocked merchandise to keep necessary levels for sales demand.
• Analyzed consumer usage patterns to identify trends and target key demographics.
• Learned products inside and out to give best possible demonstrations and answer consumer questions.
• Rang up customers by processing cash and credit payments to complete sales transactions on average.

Provided customer service using extensive knowledge.

• Coordinated with janitorial and engineering staff on maintenance and upkeep.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
• Followed up on delinquent tenants and coordinated collection procedures.
• Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
• Verified income, assets and expenses and completed file tracking sheet for each applicant.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Evaluated and recommended changes in rental pricing strategies to remain competitive in market.

• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Engaged with customers to effectively build rapport and lasting relationships.
• Loaded and unloaded merchandise using ladder and pallet jack.
• Enhanced product presentation and promotional material displays, working alongside retail representatives.
• Increased sales by offering advice on purchases and promoting additional products.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Achieved perfect attendance and on-time record.
• Tracked stock using company inventory management software.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Educated associates on market trends and stayed up-to-date on forecasts.
• Completed orders and organized product deliveries to meet customer timetables.
• Maintained records related to sales, returns and inventory availability.
• Developed, marketed and sold full range of products and support services.
• Solved customer challenges by offering relevant products and services.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
• Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
• Prepared large cash deposits with zero discrepancies.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Provided positive first impressions to welcome existing, new and potential customers.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Applied security and loss prevention training toward recognizing risks and reducing store theft.
• Processed product returns and assisted customers with other selections.

• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Created price tags and merchandise signs.
• Greeted customers entering store and responded promptly to customer needs.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Restocked and organized merchandise in front lanes.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Addressed customer needs and made product recommendations to increase sales.
• Welcomed customers and helped determine their needs.
• Collected and authorized payments of guests.
• Stocked, tagged and displayed merchandise as required.
• Tallied cash drawer at beginning and end of each work shift.
• Processed customer refunds and exchanges according to established guidelines.
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.