Sheyla Ramirez
Dunkin' Donuts
Logansport,IN
3
Languages
1
Certification
4
years of professional experience
I love Interacting with new people and making new connections which improve my communication skills. I am ready to learn new skills always and I'm focused onto achieving things that create an impact's have strong communication skills and ensure quality work. I am very punctual and dedicated to my work.
Work History
Dunkin Barista
1 Year 4 Months- Prepared and served high-quality coffee beverages to ensure customer satisfaction.
- Assisted in training new baristas on beverage preparation and customer service protocols.
- Operated point-of-sale systems efficiently, handling cash and credit transactions accurately.
- Maintained cleanliness of workstations and dining areas to uphold store standards.
Volunteer
3 Years 9 Months- Developed and implemented fundraising initiatives, enhancing financial support for community projects.
- Collaborated with local organizations to coordinate volunteer opportunities for club members.
- Trained new volunteers on best practices and club procedures, fostering a supportive environment.
- Organized community service events, increasing participation and engagement among members.
Soccer Referee
2 Years- Officiated youth soccer matches, ensuring adherence to rules and regulations.
- Made timely decisions on fouls, offsides, and other game incidents to ensure fair play.
- Communicated effectively with players, coaches, and spectators to maintain a positive environment.
- Assessed player safety and wellness during matches, addressing injuries promptly.
Babysitter
1 Year 4 Months- Developed personalized learning experiences tailored to individual children's needs.
- Implemented creative play strategies to enhance cognitive and social development.
- Supervised children's activities to ensure safety and engagement.
- Communicated effectively with parents regarding children's progress and daily activities.
Education
High School Diploma
- Honor Roll
- 3.5 GPA
- Spanish Club Member
- Chinese Club Member
- Key Club Member
- Diversity Club Member
- French Club Member
Associate of Arts And Sciences - General Studies
Skills
POS systems
Customer engagement
Exceptional customer service
Attention to detail
Time management
Beverage preparation
Decision-making
Cash handling
Team player
Multitasking ability
Friendly and outgoing
Accomplishments
- Monetary Transactions - Managed cash, check, credit, and automatic debit card transactions with flawless accuracy.
- Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.
- Trained and mentored 6 employees
- Earned the Seal of Biliteracy
- Taken over 20 dual enrollment classes throughout High School
- Completed General Education Outbound Assessment (Ivy Online/Virtual Program) with Ivy Tech Community College
Certification
- Certified Indiana County Jail Officer course, Logansport Career Center - November 2026
- General Studies Associates degree, Ivy Tech - May 2026
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Chinese (Mandarin)
Limited Working
Interests
Community Cleanup
Documenting and sharing travel experiences.
Gardening
DIY and Home Improvement
Music
I enjoy helping others and giving back to the community.
Volunteering
I like working with my hands and fixing things.
Watching Movies and TV Shows
Hiking
Reading
I like trying new recipes and food trends.
Road Trips
Personal Development and Self-Improvement
Timeline
Dunkin Barista
Dunkin' Donuts
02.2025 - 06.2026Read More
Volunteer
Logansport Key Club
08.2022 - 05.2026Read More
Babysitter
06.2022 - 10.2023Read More
Soccer Referee
Logansport Soccer Club
05.2022 - 05.2024Read More
Logansport High Schoo
High School Diploma
Read More
Ivy Tech Community College
Associate of Arts And Sciences from General Studies
Read More