Shiann Smith
Ronceverte
Summary
Detail-oriented Monitor Technician and Unit Secretary delivering exceptional patient monitoring and record management. Experienced in collaborating with healthcare teams to provide timely responses and uphold high standards of patient care.
Overview
3
3
years of professional experience
Work History
Monitor Technician
Greenbrier Valley Medical Center
Ronceverte
01.2023 - Current
- Monitored patient vital signs using telemetry equipment to ensure safety.
- Collaborated with nursing staff to communicate critical patient information promptly.
- Responded swiftly to alarms, ensuring immediate attention to patient needs.
- Participated in training new staff on monitoring protocols and responsibilities.
- Maintained accurate records of patient observations and reported any abnormal findings to the nurse in charge.
- Initiated emergency response protocols when necessary.
- Provided support to nursing staff by responding to call lights, answering questions, and providing assistance with bedside care.
- Answered phone calls from patients and family members regarding health-related issues.
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
- Documented patient data and observations in electronic health records system.
- Observed cardiac monitors for arrhythmias or other irregularities.
- Performed basic clerical duties such as filing, copying, and faxing documents related to patient care.
- Managed incoming calls from outside facilities requesting information on patients' status.
Education
RBA -
Glenville State College
Glenville05-2021
Skills
- Telemetry monitoring
- Patient observation
- Electronic health records
- Emergency response protocols
- Vital signs assessment
- Customer relationship management
- Time management
- HIPAA compliance
- Spreadsheet creation
Timeline
Monitor Technician
Greenbrier Valley Medical Center
01.2023 - Current
RBA -
Glenville State College