Overview
Work History
Education
Skills
Relocation
Languages
References
Timeline
Generic

Shianne Bell

Jacksonville,FL

Overview

8
8
years of professional experience

Work History

CSR - Customer Service Representative

Freedom Mortgage
Jacksonville, FL
02.2022 - 05.2023
  • Took inbound and outbound calls regarding escrow accounts and payments

Loader/Unloader

Kroger central fill
Louisville, KY
09.2020 - 10.2021
  • Required to accurately fill prescriptions

Inbound Sales Representative

Concentrix
Jacksonville, FL
04.2018 - 06.2021
  • Point of Contact for technical inquiries for designated client products

Warehouse Worker

First Class Forklift
Louisville, KY
10.2019 - 12.2020
  • Certified to perform forklift operation

Cashier

Walmart
Louisville, KY
09.2015 - 11.2019
  • Processed several transactions timely, accurately, and efficiently

Debt Collection Specialist

Radius Global Solutions LLC
Jacksonville, FL
08.2015 - 05.2019
  • Skilled in negotiating payment plans and following up on non-payment

Education

Bachelor of Science - Criminal Justice

Ashford University
San Diego, CA
12-2026

High school diploma -

Fern Creek Traditional High School
Louisville, KY
06.2014

Skills

  • Inside Sales
  • Order picker
  • Sales Management
  • Direct Sales
  • B2B Sales
  • Sales
  • Expert
  • Outside Sales
  • Spans
  • Typing
  • Outbound Sales
  • En
  • Customer service
  • Upselling
  • Technical support
  • Live chat
  • Account management
  • Negotiation
  • Salesforce
  • SaaS
  • Social media management
  • Computer skills
  • Technology sales
  • Management
  • Phone etiquette
  • Bilingual
  • Spanish
  • Computer literacy
  • English
  • Marketing
  • Outbound calling
  • Google Suite
  • Lead generation
  • Customer support
  • Microsoft Office
  • Senior care
  • HVAC
  • CRM software
  • Plumbing
  • Telemarketing
  • Customer relationship management
  • Care plans
  • Computer science
  • Time management
  • Windows
  • Organizational skills
  • Insurance sales
  • Slack
  • B2B
  • Leadership
  • Banking
  • Product demos
  • Appointment scheduling
  • Administrative experience
  • Program development
  • PeopleSoft
  • Ellucian
  • Call center
  • Cold calling
  • SAP CRM
  • JavaScript
  • Analysis skills
  • VoIP
  • Supervising experience
  • Medical terminology
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Office experience
  • Recruiting
  • Conflict management
  • Search engines
  • IT
  • Pivot tables
  • Writing skills
  • Business development
  • Door-to-door
  • Warm calling
  • Customer acquisition
  • Technical sales
  • Hospitality
  • Data entry
  • Retail sales
  • Property management
  • Research
  • Training & development
  • Advertising sales
  • Territory management
  • Software sales
  • Accounts receivable
  • Financial concepts
  • Documentation review
  • Linux
  • Digital marketing
  • Business consulting
  • HIPAA
  • Microsoft PowerPoint
  • Critical Thinking
  • Building rapport
  • Payment Processing

Relocation

  • Jacksonville, FL

Languages

Spanish
Professional

References

References available upon request.

Timeline

CSR - Customer Service Representative

Freedom Mortgage
02.2022 - 05.2023

Loader/Unloader

Kroger central fill
09.2020 - 10.2021

Warehouse Worker

First Class Forklift
10.2019 - 12.2020

Inbound Sales Representative

Concentrix
04.2018 - 06.2021

Cashier

Walmart
09.2015 - 11.2019

Debt Collection Specialist

Radius Global Solutions LLC
08.2015 - 05.2019

Bachelor of Science - Criminal Justice

Ashford University

High school diploma -

Fern Creek Traditional High School
Shianne Bell