Shianne Rose Galasso
San Marcos,Texas
Summary
Singer, dancer, and actor that has an innovative artistic flair with creative abilities to design. Skilled in theatrical stage performance, ensemble choir, solo singing, photography, and a variety of dance. Has scene and playwriting skills, along with set and costume design while knowing the basics of sewing. Can touch tongue to nose, do the splits on both sides, cartwheels, and yoga!
Overview
3
3
years of professional experience
Work History
Hospitality Leader & Takeout Specialist
BJ's Restaurant & Brewhouse
06.2022 - Current
- Enhanced guest satisfaction by delivering exceptional customer service and addressing concerns promptly.
- Championed sustainability initiatives throughout the property leading to increased eco-friendliness as well as accumulating sales.
- Conducted regular inspections of workplace facilities, identifying areas for improvement or maintenance needs to uphold brand standards.
- Trained new employees on company policies, procedures, and hospitality best practices to ensure consistent guest experiences.
- Facilitated effective communication channels between departments, fostering a collaborative atmosphere that promoted teamwork and efficiency.
- Answered constant flow of customer calls with minimal wait times.
- Processed customer service orders promptly to increase customer satisfaction.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivery Driver
Chick-fil-A
11.2021 - 04.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
Education
Bachelor of Arts - Performance And Production
Texas State University
San Marcos, TX12.2024
High School Diploma -
Vandegrift High School
Austin, TX06.2019
Skills
- Exceptional Interpersonal Skills
- Innovation & Ideation to Creative Thinking & Attention to Detail
- Flexible & Adaptable in Following Directions
- Directorial Knowledge & Skills
- Movement & Choreography
- Emotional Range in Acting & Facial Expression Management, Dramaturgy Knowledge
- Voiceover Performance along with Vocal Performance & Singing
- Stage Presence in Live Performances
- Script Analysis & Writing
- Memorization Skills & Character Development
- Vocal & Viewpoints Techniques
- Prop handling & Makeup Artistry
- Set, Costume, and Other Design Implementations such as Costume Stagecraft & Sewing
- Photography & Photo editing
- Television and film experience
Accomplishments
SF Love and Information Director/actor TXST University
National ACDA Honor Choirs Women's Chorale 2019
Freaky Friday Savannah Vandegrift HS
The Sound of Music Liesl Von Trapp Vandegrift HS
The Miracle Worker Helen Keller Vandegrift HS
UIL OAP Johnny Belinda Mrs. Lutz Vandegrit HS
Into the Woods Little Red Vandegrift HS
Squabbles Alice Sloan Vandegrift HS
Romeo and Juliet Juliet Capulet Vandefrift HS
Oliver Fagon Boy Vandegrift HS
Hairspray Penny The Adderley School
Timeline
Hospitality Leader & Takeout Specialist
BJ's Restaurant & Brewhouse
06.2022 - Current
Delivery Driver
Chick-fil-A
11.2021 - 04.2022
Bachelor of Arts - Performance And Production
Texas State University
High School Diploma -
Vandegrift High School
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