SHIBU SADANANDAN
Sioux City,USA
Summary
Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Caregiver
Personal Care Giver, Volunteered by Self
03.2024 - 06.2025
- Assisted client with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationship with client to deliver emotional support and companionship.
- Engaged in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patient, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patient with self-administered medications.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported client with mental support and physical activities to accomplish quality of life and sustain needs.
- Managed patient appointment and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Recorded status and duties completed in logbooks for management.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
CUSTOMER CARE EXECUTIVE AND BUSINESS DEVELOPMENT EXECUTIVE
AMS TRAINING CENTRE
12.2015 - 02.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Trained new employees on customer service, money handling and organizing strategies.
- Informed customers of promotions to increase sales productivity and volume.
TRAINEE MEDICAL CODER
M SQUARED SOFTWARE AND SERVICES (P) LTD
12.2013 - 03.2014
- Company Overview: It is a US based firm providing access to this.
- Undergone proficiency course in medical coding to develop acquaintance with ICD codes, CPD codes and to facilitate an easier documentation of medical records.
- It is a US based firm providing access to this.
CUSTOMER RELATIONS EXECUTIVE, BILLING AND HEALTH INSURANCE CO ORDINATER
AHALIA MEDICAL CENTRE
01.2012 - 06.2013
- Organized daily workflow and assessed appropriate staffing to provide optimal service.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Customer Care Executive
V3 TELESERVICES
02.2004 - 01.2012
- Company Overview: (US Outbound Process)
- Worked as Customer Care Executive with V3 TELESERVICES.
- (US Outbound Process)
Education
Bachelor in Pharmacy -
J.S.S College
11.2003
Senior Secondary (+2) - undefined
Govt. Higher Secondary School
Pasighat, Arunachal Pradesh01.1998
High School - undefined
Kendriya Vidyalaya
Pasighat, Arunachal Pradesh01.1996
Proficiency Course - medical coding
M Squared Software & Services (P) Ltd.
Trivandrum, KeralaNo Degree - Enrolled For ACA Certification Training
American Care Giver Association
Colorado City, COSkills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Daily living assistance
- Emotional support
- Strong ethics
- Compassionate care
Certification
- Process of Obtaining American Care Giver Certification
Languages
Arabic
English
Hindi
Timeline
Caregiver
Personal Care Giver, Volunteered by Self
03.2024 - 06.2025
CUSTOMER CARE EXECUTIVE AND BUSINESS DEVELOPMENT EXECUTIVE
AMS TRAINING CENTRE
12.2015 - 02.2024
TRAINEE MEDICAL CODER
M SQUARED SOFTWARE AND SERVICES (P) LTD
12.2013 - 03.2014
CUSTOMER RELATIONS EXECUTIVE, BILLING AND HEALTH INSURANCE CO ORDINATER
AHALIA MEDICAL CENTRE
01.2012 - 06.2013
Customer Care Executive
V3 TELESERVICES
02.2004 - 01.2012
Senior Secondary (+2) - undefined
Govt. Higher Secondary School
High School - undefined
Kendriya Vidyalaya
Proficiency Course - medical coding
M Squared Software & Services (P) Ltd.
Bachelor in Pharmacy -
J.S.S College
No Degree - Enrolled For ACA Certification Training
American Care Giver Association
Disclaimer
I do hereby declare that all the details mentioned above are true and complete to the best of my knowledge and belief.
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