Shiela Dela Carcel
Honolulu,HI
Summary
Organized and dedicated medical administrative professional with over 8 years of experience in healthcare administration and patient care. Skilled in managing electronic health records, scheduling, and verifying insurance eligibility to enhance clinic operations and patient satisfaction.
Overview
8
8
years of professional experience
Work History
Administrative Medical Assistant
Honolulu Pain Management Clinic
10.2018 - Current
- Handling phone calls
- scheduling/screening new patients
- Verifying insurance eligibility and copays
- Scheduling appointments/follow ups
- Submitting prior authorization
- Managing patients records
- Team leader duties such as training new employees with basic receptionist skills
Clinical Medical Assistant
Joseph Madamba, MD
09.2017 - 10.2018
- Administered patient care, including taking vital signs and preparing patients for examinations.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Coordinated scheduling for patient appointments, optimizing clinic workflow and resource allocation.
- Performing flu and strep tests
- Scheduling appointments and follow ups
Education
Associate of Science - Clinical Medical Assistant
Remington College
Honolulu, HI10-2018
Bachelor of Science - Elementary Education
St. Paul College
Tarlac, Philippines04-2010
Skills
- Communication skills- Strong and verbal communication for effectively interacting with patients, healthcare providers, and insurance companies Clear communication that helps in addressing patient inquiries
- Time management efficiency- able to multi tasks, including scheduling appointments, maintaining patients records
- HIPAA regulations- Maintaining Confidentiality and Professionalism
- Attention to detail
- Technical skills- understanding medical terminology, familiarity with electronic medical records and billing systems
Timeline
Administrative Medical Assistant
Honolulu Pain Management Clinic
10.2018 - Current
Clinical Medical Assistant
Joseph Madamba, MD
09.2017 - 10.2018
Associate of Science - Clinical Medical Assistant
Remington College
Bachelor of Science - Elementary Education
St. Paul College