Shielah Coates
East Amherst,NY
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Compassionate professional accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. Compassionate Health Care Aide with solid background in patient care assistance. Possess strong skills in vital sign monitoring, medication administration, and health education. Demonstrated ability to improve patient comfort levels and quality of life through effective communication and empathetic care. Known for building positive relationships with patients, families, and medical professionals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Caregiver
Fredonia Place
Buffalo, NY
06.2024 - 01.2025
- Provided emotional support to clients during difficult times.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Administered prescribed medications under the direction of a registered nurse or doctor.
- Maintained accurate records of patient care, condition, progress, and concerns in electronic medical records system.
Personal Care Assistant
Weinberg Garden House
Getzville, NY
12.2023 - 04.2024
- Assisted with ambulation using appropriate equipment such as walkers or wheelchairs.
- Conducted light housekeeping duties including laundry, vacuuming, dusting, and cleaning bathrooms.
- Observed changes in behavior or physical condition of clients and reported any significant changes promptly to supervisor and nursing staff members.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Reported concerns to nurse supervisor to promote optimal care.
- Assisted patients with daily personal hygiene.
Personal Care Assistant
Juniper Glenn
East Amherst, NY
08.2018 - 09.2020
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Followed safe lifting and transferring techniques to transport residents.
- Helped clients get in and out of beds and wheelchairs.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Maintained detailed records of services performed on clients.
Personal Care Assistant
Tennyson Court Senior Care Community
East Amherst, NY
02.2019 - 06.2019
- Prepared meals according to prescribed dietary needs and monitored food intake of assigned patients.
- Developed individualized care plans based on assessments of clients' needs and preferences.
- Assisted with range-of-motion exercises designed to increase flexibility and strength of assigned patients.
- Actively listened to concerns expressed by family members concerning their loved one's condition or treatment plan.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
- Responded quickly and appropriately to emergency situations involving assigned patients.
- Developed individualized care plans for each client based on their unique needs.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped client with medication self-administration.
Personal Care Assistant/Med Tech
Canterbury Woods
Williamsville, NY
05.2017 - 07.2018
- Developed individual plans of care based on assessment findings and physician orders.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided ongoing compassionate patient care for each client.
- Recorded patient temperature, pulse, and blood pressure to monitor health and well-being.
- Followed care plan and directions to administer medications.
- Helped clients get in and out of beds and wheelchairs.
- Monitored patients for medical changes and reviewed and revised care plans accordingly.
- Supported healthcare teams in consistently delivering timely and quality care according to company standards.
- Provided excellent patient support and care to patients and families.
Peer Health Educator
The Connection
Niagara Falls, NY
09.2009 - 10.2013
- Developed educational materials for use in health promotion programs.
- Served as an advocate for health awareness by attending conferences, seminars.
- Developed, coordinated and facilitated educational programs for student groups.
- Educated peers on the importance of safe sex practices and contraception options.
- Actively participated in weekly meetings with other peer educators to discuss programming ideas.
- Went through homework with students and offered additional instruction.
Education
Health Care
Orleans Niagara Falls BOCES
Sanborn, NY05-2015
High School Diploma -
Niagara Falls High School
4455 Porter Road06-2013
Skills
- Medication administration
- Patient care
- Electronic medical records
- Dietary planning
- Health assessments
- Care plan development
- Personal hygiene assistance
- Compassionate support
- Light housekeeping
- Medication and appointment reminders
- ADL assistance
- Documentation
Certification
- certifed Home Health Aid
- CPR
- Med Tech
Timeline
Caregiver
Fredonia Place
06.2024 - 01.2025
Personal Care Assistant
Weinberg Garden House
12.2023 - 04.2024
Personal Care Assistant
Tennyson Court Senior Care Community
02.2019 - 06.2019
Personal Care Assistant
Juniper Glenn
08.2018 - 09.2020
Personal Care Assistant/Med Tech
Canterbury Woods
05.2017 - 07.2018
Peer Health Educator
The Connection
09.2009 - 10.2013
Health Care
Orleans Niagara Falls BOCES
High School Diploma -
Niagara Falls High School