Shihab Abdulqader
Rowlett,TX
Summary
Reliable Front of House Employee with demonstrated experience in hospitality and service industry. Strengths include exceptional customer service, effective communication skills, and ability to handle high-pressure situations with grace. Contributed significantly to overall guest satisfaction and positive dining experiences in previous roles.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Panda Express
Dallas, TX
12.2023 - 08.2024
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Adhered to all health code regulations when handling food items or beverages.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Performed opening and closing duties such as counting money, organizing supplies.
- Resolved customer complaints in a professional and courteous manner.
- Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
- Greeted customers and provided friendly customer service.
Adams Fast Repair LLC/ Car Safety
Internship
Plano, TX
06.2022 - 08.2022
- Collaborated with a professional to replace and install various auto components such as headlights, buckles, rear and front bumper, and tires.
- Organized customer information.
- Optimized vehicle information.
- Played a pivotal role in enhancing the overall appearance and functionality of a well-maintained car body shop.
- Vehicles worked upon:
- 2022 Kia Soul (Rear Bumper)
- 2009 Corolla ( Wrap removal)
- 2010 Corolla (Wrap Removal)
- 2018 Kia (Front Passenger Buckle and Both Rear lights),
- 2016 Mercedes Benz (Tires)
Teaching Assistant
Brighter Horizons Academy
Dallas, TX
- Graded assignments, tests and papers according to teacher instructions.
- Collaborated with other faculty members to plan lessons that promote critical thinking skills.
- Managed classroom supplies inventory including textbooks, manipulatives and audiovisual equipment.
- Provided technical support to operators during set-up operations.
Education
Mechanical Engineering
The University of Texas At Dallas
Richardson, TX06-2027
High School Diploma -
Brighter Horizons Academy
Dallas, TX06-2023
Skills
- Strong Work Ethic
- Money Handling
- Multilingual
- Team Collaboration
- Social Perceptiveness
- Stock management
- Payment Processing
- Complaint Handling
Timeline
Front of House Employee
Panda Express
12.2023 - 08.2024
Adams Fast Repair LLC/ Car Safety
Internship
06.2022 - 08.2022
Teaching Assistant
Brighter Horizons Academy
Mechanical Engineering
The University of Texas At Dallas
High School Diploma -
Brighter Horizons Academy