Summary
Overview
Work History
Education
Skills
Timeline
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Shihui Wang

Flushing,NY

Summary

Brings proven skills in online retail operations. Knowledgeable about financial tracking, inventory management and promotional strategies to drive substantial sales. History delivering exceptional service to customers and building loyal base.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Co-Owner

The parallel
Flushing, NY
02.2022 - Current
  • Recruited, trained, evaluated, and supervised staff members.
  • Performed monthly reconciliations of payroll accounts to ensure accurate financial reporting.
  • Created marketing campaigns to promote products and services.

Online Shop Owner

Caapet Pet Supplies
Flushing, NY
08.2023 - 03.2024
  • Researched and selected products from oversea for store stocking.
  • Designed and implemented website content including product descriptions, images, and pricing for purpose of sale.
  • Provided customer service support via phone and email regarding product inquiries, order status, returns and refunds.
  • Managed relationships with third-party vendors to ensure smooth operations.

Table Games Moderator 剧本杀主持人

Noah's Ark
Flushing, NY
01.2020 - 01.2022
  • Controlled non-player aspect of the game by weaving individual players' stories and creating an interactive environment.
  • Assisted new players with understanding game rules and procedures.
  • Responded quickly and appropriately to any disputes that arose between players.

Head Waiter

First Lamb Shabu 老诚一锅
Flushing, NY
06.2019 - 09.2019
  • Trained new waiters on food service procedures and customer service standards.
  • Performed regular inventory checks and replenished supplies such as napkins, utensils, condiments.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Met with management to collaborate on menu changes, staffing needs and ways to improve restaurant.

Restaurant Waiter and Cashier

Kingza
Flushing, NY
07.2017 - 09.2018
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Supported other staff members when needed during peak times; assisted with taking orders from large groups.

Education

Bachelor of Arts - Design And Visual Communications

Queens College of The City University of New York
Flushing, NY

Skills

  • Inventory Tracking
  • Online Platforms
  • Adobe Creative Suite
  • Schedule Preparation
  • Expense Tracking

Timeline

Online Shop Owner

Caapet Pet Supplies
08.2023 - 03.2024

Co-Owner

The parallel
02.2022 - Current

Table Games Moderator 剧本杀主持人

Noah's Ark
01.2020 - 01.2022

Head Waiter

First Lamb Shabu 老诚一锅
06.2019 - 09.2019

Restaurant Waiter and Cashier

Kingza
07.2017 - 09.2018

Bachelor of Arts - Design And Visual Communications

Queens College of The City University of New York

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Shihui Wang