Kerilyn Bentley

I Work one on one with customers to determine individual needs for every order and created open lines of communication to ensure standards are understood and exceeded. During the butchering process as well as customer hand-over, I strive for expedient timeframes without compromising the integrity of our product/services.

For customers that wished to buy from us, we sell farm-to-table meat that is grown on all organic feed and pasture raised.

Other duties for this job are:

• Maintained proper chicken house temperature and ventilation.
• Monitored flock for signs of disease or physical distress and culled infirm individuals.
• Placed orders for supplies and raw materials to keep necessary items available.
• Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
• Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
• Packaged and labeled meat items in preparation for sale to customers.
• Managed operational records, administrative needs and marketing plans to promote business and strengthen revenue streams.
• Acted as a contractor for local butchers

Every day, I performed various general office duties, such as ordering supplies and updating customer records in our database. Additionally, I oversaw work schedules, set deadlines, and assigned tasks to operational staff. Moreover, I conducted research and compile manuals for industrial softeners, reverse osmosis systems, and carbon filters, as well as other information that customers requested, or government agencies require.

Some of the basic administrative duties included:

• Use of computers for various applications, such as Windows Office, Share Point, Microsoft Word, Peachtree, and Excel.
• Made travel arrangements for office personnel.
• Coordinated conferences and special events such as luncheons and or annual customer appreciation events.
• Compose and distribute meeting notes, routine correspondence, submittals and transmittals.
• Prepare invoices, quotes, reports, memos, letters, financial statements, and other documents using word processing, spreadsheet or presentation software.
• Coordinated multi-million-dollar projects that included dozens of parts and pieces.
• Maintained over 200 monthly billing invoices. All said agreements were tracked and updated on a yearly basis.
• Created weekly Accounts Receivable Reports.
• Inventory and order materials, supplies, and services.
• Implement corporate or departmental policies, procedures, and service standards in conjunction with management.

I was responsible for all aspects of personnel management, including hiring, staff development, evaluations, promotions, disciplinary actions, and separations for over 160 employees. In addition, I took on multiple roles, assisting with client service needs and supporting the Marketing and Executive Director.

Some of those services include:

• Conducted in-person interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Developed job orders and proposals for customers.
• Met with managers to discuss vacancies, applicant qualifications, and characteristics of top candidates.
• Refocused sales strategy to add new customers and expand existing markets.
• Responsible for maintaining online job advertisements/ prospecting of new employees.
• Developed and sustained staff training programs tailored to customer requests.
• Tracked daily and weekly employment coverage for all job orders.
• Conducted pre-employment and random drug screening.
• Maintained security and updated personnel files.

Maintained responsibility for managing all employee and vehicle safety requirements for the company fleet; those responsibilities included:

• Recruitment of new drivers
• Facilitated all orientations and training.
• Oversaw maintenance for all onboard devices.
• Assisted with the growth and expansion from 7 trucks in its second year of operation (2015) to 27 trucks (2017).
• Prevented regulatory fines and shutdowns with oversight of proper state and federal filings.
• Reduced fines due to improper driver training, logs, files, and documentation of vehicle maintenance.
• Developed and implemented maintenance schedule and safety inspection program for the fleet.
• Prioritized and assigned maintenance tasks to include non-routine items, scheduled inspections, and local maintenance procedures.
• Acquired and managed rental properties (trucks & trailers), ensuring low vacancies within the company and to meet demand for new growth.

Enhanced the quality of installations purchased across the store by facilitating communication between vendors, customers, Lowe's specialists, and installers.

Other responsibilities included:

• Walk-in customer service.
• Maintained documentation of contracts and provided alternate install choices to fit the need of the customer.
• Filing personal documents, including billing information.
• Maintained inventory of sold products for installs.
• Maintained open communication with installers.
• Facilitated project schedules.
• Issued payments to our installers.
• Troubleshot install payments.