Summary
Overview
Work History
Education
Skills
Timeline
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Shikajazia Spencer

Fort Worth,TX

Summary

Dynamic and dedicated professional with a strong background in customer service at Forever 21. Proven ability to enhance team performance through effective collaboration and problem-solving. Skilled in cash handling and maintaining a positive attitude, consistently delivering exceptional service while ensuring a clean and organized environment.

Overview

3
3
years of professional experience

Work History

Team Member

Ross Dress for Less
10.2024 - 08.2025
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Team Member

Forever 21
11.2023 - 09.2024
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Housekeeper

James L West Presbyterian Special Care Center
01.2023 - 11.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Education

High School Diploma -

Eastern Hills High School
Fort Worth, TX
05.2021

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Clear communication
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Leadership qualities

Timeline

Team Member

Ross Dress for Less
10.2024 - 08.2025

Team Member

Forever 21
11.2023 - 09.2024

Housekeeper

James L West Presbyterian Special Care Center
01.2023 - 11.2023

High School Diploma -

Eastern Hills High School