Shikarne Delaney
Wallaroo,South Australia
Summary
Dynamic and results driven professional with extensive experience, excelling in customer service and operational efficiency. Proven ability in food preparation and emotional support, fostering strong client relationships. Recognized for implementing safety standards and enhancing client satisfaction through attentive care and effective communication.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Hospitality Worker
Port Hughes General Store
Port Hughes
10.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new staff on operational procedures and customer interaction techniques.
- Monitored stock levels and reported shortages to support timely replenishment efforts.
- Implemented best practices for safety and hygiene standards within the store environment.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
Personal Care Worker
Star Of The Sea
Wallaroo
08.2024 - 12.2025
- Maintained cleanliness and safety standards in client environments, enhancing well-being.
- Communicated effectively with clients to understand individual needs and preferences.
- Implemented feedback from clients to improve service quality and satisfaction levels.
- Advocated for clients' rights, promoting independence and quality of life improvements.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
- Supported clients in maintaining independence with assistance in mobility and ambulation.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Remained alert to problems or health issues of clients and competently responded.
Personal Care Worker
Estia Health
Kadina
12.2021 - 06.2024
- Empowered clients by promoting self-care techniques and supporting them in achieving personal goals.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
Education
Completed Year 10 -
Playford International College
Elizabeth Skills
- Food preparation
- Cleaning and sanitizing
- Supply restocking
- Emotional support
- Personal hygiene assistance
- Observational skills
Certification
• Responsible Service Of Alcohol
• Responsible Person
Timeline
Hospitality Worker
Port Hughes General Store
10.2025 - Current
Personal Care Worker
Star Of The Sea
08.2024 - 12.2025
Personal Care Worker
Estia Health
12.2021 - 06.2024
Completed Year 10 -
Playford International College