Shikha

Company Overview: 9+ years of experience with Fiserv

Business Analyst experience overview:

• Worked closely with the Agile Product Category, and Semi-Waterfall models, and development teams to ensure that the team clearly understands the required product functionality
• Collaborated with product, project, and development stakeholders and teams to gather requirements, coordinate dependencies, and identify risks and opportunities.
• Translated product strategy and project profiles into requirement documents using cases and process flows.
• Worked with application support and development teams to monitor, triage, and help fix bugs and escalations.
• Worked closely with the development team by translating product inputs into well-defined functional requirements and user stories.
• Led requirements clarification and training sessions

Quality Assurance Specialist experience overview:

• Migrated entire product testing artifacts library from TFS to qTest
• Created Test Suites, Requirements, and Automated Test Cases in Automation tool Tosca
• Tested new features and new releases in a fast paced environment and worked with communicative cross functional teams
• Migrated Net Banking product from 100% manual testing to 100% automation testing in TOSCA
• Developed detailed, comprehensive and well-structured test plans and test cases
• Performed peer review for onshore and offshore teams during different phases of the release cycle
• Performed Impact analysis of Project and Causal Analysis Report and checklists adhering to organization standards (CMMI Level 5)
• Reviewed and analyzed requirements, specification and technical design documents and provided timely feedback in all phases of software development
• Provided continuous product and TOSCA training to interns, automation and onshore engineering team to enhance skill development and team efficiency
• Partnered with developers to incorporate automated unit tests into the build process, reducing overall manual testing effort required.