Shila Coello
Fredericksburg,VA
Summary
Dynamic Senior Job Placement Recruiter with a proven track record at Condensed Curriculum International, excelling in strategic partnerships and career coaching. Bilingual in English and Spanish, I leverage CRM tools to enhance student placement outcomes, consistently exceeding goals while fostering strong employer relationships and delivering tailored resume development support.
Overview
11
11
years of professional experience
Work History
Senior Job Placement Recruiter
Condensed Curriculum International
10.2024 - Current
- Lead student employment and externship placement efforts across diverse medical and technical programs.
- Establish and maintain strategic employer partnerships to expand hiring pipelines nationwide.
- Provide individualized coaching on career readiness, resume development, and interview strategies.
- Collaborate with academic and career services teams to align graduate skills with industry opportunities.
- Track outcomes and maintain detailed placement records in compliance with accreditation standards.
- Leverage CRM and data reporting tools to monitor student success metrics and placement trends.
Recruiting Coordinator
NCSA College Recruiting
01.2024 - 12.2024
- Conducted high-volume outreach (75–100+ daily calls) to prospective student-athletes and families to introduce recruiting solutions.
- Scheduled consultations with senior recruiting specialists to assess client needs and recommend tailored services.
- Managed client engagement through consistent communication, follow-ups, and CRM documentation.
- Contributed to meeting and surpassing team enrollment and revenue goals through consultative relationship-building.
- Collaborated with internal teams to enhance client satisfaction and streamline recruiting operations.
Inbound Sales Specialist
Intuit
11.2018 - 12.2023
- Developed and implemented effective sales strategies to enhance customer engagement and satisfaction.
- Trained and mentored junior sales team members to improve performance and product knowledge.
- Analyzed customer feedback to refine sales approaches, resulting in improved service delivery.
- Collaborated with cross-functional teams to streamline processes and elevate overall customer experience.
- Delivered top-tier customer service and sales support across phone, chat, and email platforms.
- Identified client needs through active listening and guided customers toward effective financial software solutions.
- Maintained high performance standards in customer satisfaction, retention, and issue resolution metrics.
- Partnered cross-functionally with technical and sales departments to optimize user experience and product success.
- Recognized consistently for exceeding monthly sales and service quality goals.
Assistant Property Manager
Riverside Manor Townhomes
10.2014 - 10.2018
- Coordinated tenant communications, addressing inquiries and resolving issues efficiently.
- Assisted in lease administration, ensuring compliance with policies and maintaining accurate records.
- Supported property inspections, identifying maintenance needs and facilitating timely repairs.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost efficiency.
- Managed day-to-day property operations, including rent collection, lease administration, and tenant relations.
- Processed payments, bank deposits, and financial reports with precision and confidentiality.
- Oversaw payroll and scheduling for property staff, ensuring compliance with labor and housing regulations.
- Developed marketing initiatives that increased tenant retention and improved community engagement.
- Maintained full compliance with local and state property management standards and documentation requirements.
Education
High School Diploma -
Neshaminy High School
Langhorne, PASkills
- Bilingual (English/Spanish)
- Student employment placement
- Strategic partnerships
- Career coaching
- Resume development
- Microsoft Office Suite
- Typing Speed 50 WPM
- Salesforce
- Workday
- ADP
- Dayforce
- CRM & Data Management
- Zoom
- Teams
- Slack
Languages
Spanish
Full Professional
Timeline
Senior Job Placement Recruiter
Condensed Curriculum International
10.2024 - Current
Recruiting Coordinator
NCSA College Recruiting
01.2024 - 12.2024
Inbound Sales Specialist
Intuit
11.2018 - 12.2023
Assistant Property Manager
Riverside Manor Townhomes
10.2014 - 10.2018
High School Diploma -
Neshaminy High School