Shilah Maxwell
Croswell,MI
Summary
Compassionate and dedicated Case Manager with St. Clair County Community Mental Health, skilled in engagement, crisis intervention, and person-centered planning. Proven track record in client advocacy and team collaboration, successfully developing individualized service plans that enhance client outcomes. Competent in utilizing evidence-based practices, ensuring effective support, and resources for diverse populations.
Overview
21
21
years of professional experience
Work History
Case Manager
St. Clair County Community Mental Health
07.2022 - Current
- Assessed individuals to determine needs and utilize person-centered planning to develop Individual Plans of Service.
- Monitored client progress and completed amendments to the plan based on changing needs.
- Educated clients about available resources and support services in the community.
- Provided case management services including assessment, crisis intervention, monitoring, linking, advocacy, and collaboration.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide care coordination, advocacy, and services to clients.
- Maintained accurate case records and documentation.
- Provided leadership, guidance, and support to staff members.
Outpatient Clinical Intern
St. Clair County Community Mental Health
01.2025 - 08.2025
- Provided individual therapy to an assigned caseload of seven individuals.
- Developed effective discharge plans for clients to help maintain positive health outcomes.
- Completed ongoing assessments, treatment plans, and progress notes utilizing SMART and FIRP formats.
- Collaborated with a multidisciplinary team on individual care strategies.
- Implemented CBT, SFBT, MI, and IFS treatment modalities to achieve positive outcomes for patients while working under direct supervision of clinical supervisor.
Families First Worker
Professional Counseling Center
10.2004 - 07.2022
- Provided intensive in-home services and 24/7 crisis management access to stabilize and preserve families who have children at risk of out-of-come placement.
- Worked collaboratively with MDHHS, school staff, community resources, court officials, family members, and Families First team.
- Developed and implemented safety protocols to ensure child safety.
- Taught a variety of skills that included parenting, budgeting, effective communication, substance use relapse prevention, coping skills, and problem-solving.
- Utilized evidence-based practices, such as Solution-Focused Brief Therapy and Motivation Interviewing.
- Provided case management services by linking to community resources, and advocating for families/individuals.
- Conducted individual and family assessments.
- Collaborated with families to develop goals and objectives, utilizing SMART formatting.
Education
Master of Social Work -
University of Kentucky
Lexington, KY12-2025
Bachelor of Arts - Psychology
Oakland University
Rochester, Michigan, MI12-2002
Skills
- Strong engagement skills
- Crisis intervention
- Person-centered planning
- Team collaboration
- Evidence-based practices, ie CBT, SFBT, MI, IFS
- Client advocacy
- Critical thinking
- Clear and effective communication
Timeline
Outpatient Clinical Intern
St. Clair County Community Mental Health
01.2025 - 08.2025
Case Manager
St. Clair County Community Mental Health
07.2022 - Current
Families First Worker
Professional Counseling Center
10.2004 - 07.2022
Master of Social Work -
University of Kentucky
Bachelor of Arts - Psychology
Oakland University