Shilita Estes
Detroit,MI
Summary
Team-oriented phlebotomy leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance.
Overview
4
4
years of professional experience
Work History
Collector Group Lead
Helix DIagnostics
Waterford Twp, MI
07.2020 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used EMR system.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Used personal protective equipment correctly to protect coworkers and patients.
- Centrifuged blood samples as outlined in clinical protocols.
Stat Lead Phlebotomist/Trainer
Orchard Laboratories
West Bloomfield, MI
08.2021 - 01.2022
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Organized daily work based on collection priority.
- Centrifuged blood samples as outlined in clinical protocols.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Trained new team members until they were comfortable on their own.
- Used EMR system.
Phlebotomist
Detroit Central City
Detroit, MI
01.2019 - 03.2020
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Packaged and shipped specimens to central lab daily.
- Centrifuged blood samples as outlined in clinical protocols.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Used EMR system.
Phlebotomy Instructor/Office Manager
Phlebotomy Express Training Centers
Detroit, MI
11.2017 - 12.2018
- Maintained computer and physical filing systems.
- Trained students in industry-leading sanitation and hygiene protocol to improve career readiness.
- Gathered and reported attendance records according to school and program protocols.
- Provided immediate and constructive feedback to students individually and as group.
- Evaluated students' competencies through written assignments and examinations.
- Distributed course syllabus and communicated course standards and learning objectives to students.
- Answered phones, collect payments, and registered students for class.
- Taught proper venipuncture techniques, and actively challenged and engaged students to encourage participation and learning.
Education
Associate of Science - Healthcare Management
Ultimate Medical Academy - Clearwater
Clearwater, FL06.2018
Skills
- Time Management
- Critical Thinking
- Verbal and Written Communication
- Understanding Customer Needs
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
- Excellent Attention to Detail
- Specimen Collection
- Electronic Medical Record Software
- Customer Service
- Team Leader
Timeline
Stat Lead Phlebotomist/Trainer
Orchard Laboratories
08.2021 - 01.2022
Collector Group Lead
Helix DIagnostics
07.2020 - Current
Phlebotomist
Detroit Central City
01.2019 - 03.2020
Phlebotomy Instructor/Office Manager
Phlebotomy Express Training Centers
11.2017 - 12.2018
Associate of Science - Healthcare Management
Ultimate Medical Academy - Clearwater