Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Torie Malone-Cole

Channelview,TX

Summary

Objective Seeking a Program Coordinator position with the opportunity to utilize my developed laboratory skills with over 15 years of experience to make a positive contribution and difference in the workplace environment. Driven, hard worker, and a very competent individual with strong interpersonal skills and extensive experience. Highly motivated & self-committed to developing a strong proficiency in multiple functionalities in job field. Skilled in communication, centered in safety methodologies and practices. Grounded in attentiveness and efficient and equipped to handle multiple task simultaneously in a high production environment. Dedicated to the progression of mastering job requirements and a desire to learn more complex functions.

Overview

20
20
years of professional experience

Work History

Lead Specimen Collector/MLA

Houston Methodist
Houston, TX
03.2022 - Current
  • Collect and label specimens according to established protocols.
  • Coordinate with medical personnel regarding specimen collection schedules, policies, and procedures.
  • Process specimens for laboratory testing in accordance with standards.
  • Participates in extra training and courses to refine and improve upon industry knowledge.
  • Trains new staff members in all necessary, proper specimen collection techniques and processes to maintain the operation.
  • Implemented quality assurance measures designed to reduce errors in sample collections.
  • Assist in the development and implementation of new specimen collection procedures.
  • Prioritize and organize tasks to efficiently accomplish service goals.
  • Work with cross-functional teams to achieve goals.
  • Work effectively in team environments to make the workplace more productive.
  • Reporting of data, appropriate escalation of issues, communication, and focus on patient satisfaction.

Medical Laboratory Assistant II

Houston Methodist
Houston, Texas
11.2016 - 03.2022
  • Exhibits strong team work, training and leadership skills
  • communicates effectively with co-workers, nurses and physicians
  • operates multiple computer systems
  • ability to handle a variety of complex task with accuracy
  • demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action
  • demonstrates a working knowledge of specimen requirements for testing
  • strong organizational skills to handle a heavy workload all while maintaining accuracy and quality care
  • under the direction of the Laboratory Management Staff , the Laboratory Assistant fulfills the duty and responsibility to safely perform assigned job all while demonstrating our ICARE values

Experience Specimen Technician III

Quest Diagnostics
Houston, TX
08.2005 - 11.2017
  • Excelled in role requiring the ability to handle a variety of complex task with accuracy and exceeding production standards through complex processes including Microbiology, Cytology, frozen splits and Send outs etc.
  • Demonstrated strong proficiencies in policy of test ordering, general support functions within the Specimen Processing Department in a high-volume environment.
  • Superb ability and well adept at handling special accounts (Texas Children Hospital) accurately with minimal supervision.
  • Hands-on experience and well versed within specific functions and job accountability such as AD & J stations, Banking Clots, Coding Requisitions, Deferring Single Accession.
  • Above practical approach of completing all activities and identifying complex problems and resolving issues in a professional and timely fashion.
  • Exceed productivity and quality standards of all job accountabilities and requirements while being beyond competent in completion of documentation legibly, accurately and expeditiously.
  • In-depth knowledge of job functionality and mastery of Specimen Processing, test ordering, Unspun Specimens, Maternal, Vitals, Micro Specimens and End Sorting.

Education

High School Diploma -

Crosby High School
Crosby, TX
05-2003

Skills

  • Flexible
  • Multitasking
  • Teamwork
  • Active listening
  • Organization
  • Problem Solving
  • Integrity
  • Willingness to learn
  • Dependable
  • Time management
  • Adaptable to change

References

References Available upon request.

Timeline

Lead Specimen Collector/MLA

Houston Methodist
03.2022 - Current

Medical Laboratory Assistant II

Houston Methodist
11.2016 - 03.2022

Experience Specimen Technician III

Quest Diagnostics
08.2005 - 11.2017

High School Diploma -

Crosby High School