Shilo Farrar Crook

Graduated 04/30/2026

• As a first line supervisor I have:
• Implemented and improved standard operating procedures
• MS Excel/Word to calculate necessary headcount needed to process incoming workload to achieve customer promised time (CPT) Also to track audits completed for onboarding new associates, record key performance indicators (KPI), and write new standard operating procedures.
• Monitor and anticipate changes in warehouse operations remotely via Station Command Center Overview (SCC overview) and adjust staffing, resolve issues that arise safely.
• Highly trained in safety procedures/preventing incidents and coordinating the processing of thousands of packages via radio.
• Supervises a team of 80+ associates, providing training, performance feedback, and ensuring compliance with safety regulations.
• Recognized as a Learning Ambassador, displaying an exemplary aptitude for facility processes in terms of safety, workplace standards, ability to teach predicated on unsurpassed in-process performance.
• Utilized inventory management software to track stock levels and generate reports for replenishment.
• Participated in regular safety drills and training sessions, contributing to an accident-free work environment.

• Transport patients to and from clinical, ancillary and support areas as requested
• Assist clinical personnel in transferring patients to and from beds, wheelchairs or stretchers
• Greet and offer assistance to customers throughout the hospital
• Collect and deliver specimens, orders, requisitions and equipment to appropriate destinations
• Follows Standard Precautions using personal protective equipment as required
• Orients and mentors new staff members

• Ensure safety and physical security of the patrons of the University of Utah Marriott library
• Regularly patrol the building
• Enforce library policies and report any incidents of policy infractions
• Regulates circulation of library materials
• Provide library and campus general information to patrons, such as locations, events, services, and policies
• Schedule library facilities to students and faculty
• Manage student, faculty, and community user library accounts
• Resolve library store transactions, including outstanding fines