Shilo Gorham
Temple
Summary
To leverage fifteen years of healthcare and client care experience to deliver efficient, friendly, and professional customer service. With eight years as a Realtor in this community, I have built strong business relationships and developed a solid work ethic. I have successfully closed multiple transactions with Monteith Title and have consistently been pleased with the experience. Business development aligns well with my strengths, particularly networking and relationship-building.
Overview
19
19
years of professional experience
1
1
Certification
Work History
New Home Sales Representative
Omega Builders
Temple, TX
08.2025 - Current
- Cultivated relationships with clients to understand home buying needs and preferences.
- Provided detailed product knowledge on new home features and financing options.
- Conducted property tours, showcasing model homes and community amenities effectively.
- Collaborated with construction teams to ensure timely completion of homes sold.
Licensed Realtor
Veterans Real Estate
Belton, TX, USA
11.2017 - 08.2025
- I help client's buy, sell & invest in Real Estate.
- I am also heavily involved in marketing.
- I've worked with buyer & seller client's over the last 6 years.
- For the last 6 years I've acheived over 3 million plus in sales production each year, selling 20 plus homes a year.
- My sales production has been self derived & my leads have come from my sphere of influence, referrals & from social medial.
- I've been self employed for 6 years, conducting Real Estate as my own business.
- My marketing skills are top notch, which has taken on a following all in it's own.
- My high energy, positive attitude, team playing & willingness to learn has shaped me into the Realtor I am.
- My main focus has always been on providing a great service to my client's while helping them with the biggest transaction of their lives.
Licensed Realtor
Veterans Real Estate
Belton, TX, USA
11.2017 - 08.2025
- I help client's buy, sell & invest in Real Estate.
- I am also heavily involved in marketing.
- I've worked with buyer & seller client's over the last 6 years.
- For the last 6 years I've acheived over 3 million plus in sales production each year, selling 20 plus homes a year.
- My sales production has been self derived & my leads have come from my sphere of influence, referrals & from social medial.
- I've been self employed for 6 years, conducting Real Estate as my own business.
- My marketing skills are top notch, which has taken on a following all in it's own.
- My high energy, positive attitude, team playing & willingness to learn has shaped me into the Realtor I am.
- My main focus has always been on providing a great service to my client's while helping them with the biggest transaction of their lives.
OPHTHALMIC ASSISTANT
SCOTT AND WHITE EYE INSTITUTE
Temple, TX, USA
04.2012 - 03.2016
- Trained new technicians on policies and procedures
- Provided hands-on patient care in a fast-paced medical clinic with 32 patients per day
- Documented patient chief complaints, medical history
- Conducted central testing, refractions, topography, Stereoscopic and Depth perception test, visual field testing, FDT's, Pachymetry, Brightness Acuity Test (BAT), Primary Aquired Melanosis (PAM), OCT's
- Prepared patients for in-house procedures, administer eye drops
- Assisted physicians in procedures with sterilized instruments
- Explained consent forms in order to collect patient signatures
- Entered prescriptions in Passport EMR
- Addressed patient phone calls/concerns; liaison between physician and patients
- Practiced HIPAA and Patient Rights
OPHTHALMIC ASSISTANT
SCOTT AND WHITE EYE INSTITUTE
Temple, TX, USA
04.2012 - 03.2016
- Trained new technicians on policies and procedures
- Provided hands-on patient care in a fast-paced medical clinic with 32 patients per day
- Documented patient chief complaints, medical history
- Conducted central testing, refractions, topography, Stereoscopic and Depth perception test, visual field testing, FDT's, Pachymetry, Brightness Acuity Test (BAT), Primary Aquired Melanosis (PAM), OCT's
- Prepared patients for in-house procedures, administer eye drops
- Assisted physicians in procedures with sterilized instruments
- Explained consent forms in order to collect patient signatures
- Entered prescriptions in Passport EMR
- Addressed patient phone calls/concerns; liaison between physician and patients
- Practiced HIPAA and Patient Rights
PATIENT SERVICE SPECIALIST I
SCOTT & WHITE GASTRONENTEROLOGY DEPARTMENT
Temple, TX, USA
09.2007 - 04.2012
- Patient registration via OAS system: check-in and check-out for appointments
- Created Medical Record Numbers
- Collected patient demographics, insurance cards, and co-pays
- Managed physician templates and made necessary changes
- Scheduled patient exams, procedures, referrals, and lab work
- Trained other Patient Service Specialists
- Transported patients to their needed area of the hospital
- Phone, fax, and copy responsibilities
PATIENT SERVICE SPECIALIST I
SCOTT & WHITE GASTRONENTEROLOGY DEPARTMENT
Temple, TX, USA
09.2007 - 04.2012
- Patient registration via OAS system: check-in and check-out for appointments
- Created Medical Record Numbers
- Collected patient demographics, insurance cards, and co-pays
- Managed physician templates and made necessary changes
- Scheduled patient exams, procedures, referrals, and lab work
- Trained other Patient Service Specialists
- Transported patients to their needed area of the hospital
- Phone, fax, and copy responsibilities
Ophthalmic Technologist
Waco Eye Associates
Waco, TX
08.2024 - 08.2025
- Conducted comprehensive patient assessments using advanced diagnostic equipment.
- Assisted in performing various ophthalmic tests and procedures with precision.
- Maintained accurate patient records and documentation for clinical efficiency.
- Trained new staff on protocols and the use of ophthalmic technology systems.
- Streamlined workflow processes to enhance patient care and operational efficiency.
- Promoted a positive work environment within the clinic through open communication channels among staff members, leading to increased employee satisfaction.
- Conducted diagnostic tests for early detection of eye diseases, enabling timely interventions to preserve vision.
- Provided exceptional patient care through empathetic communication and active listening skills.
PATIENT SERVICE SPECIALIST I
SCOTT & WHITE, EARS, NOSE AND THROAT DEPARTMENT
Temple, TX, USA
09.2006 - 09.2007
- Patient registration via OAS system: check-in and check-out for appointments
- Created Medical Record Numbers
- Collected patient demographics, insurance cards, and co-pays
- Managed physician templates and made necessary changes
- Scheduled patient exams, procedures, referrals, and lab work
- Trained other Patient Service Specialists
- Transported patients to their needed area of the hospital
- Phone, fax, and copy responsibilities
PATIENT SERVICE SPECIALIST I
SCOTT & WHITE, EARS, NOSE AND THROAT DEPARTMENT
Temple, TX, USA
09.2006 - 09.2007
- Patient registration via OAS system: check-in and check-out for appointments
- Created Medical Record Numbers
- Collected patient demographics, insurance cards, and co-pays
- Managed physician templates and made necessary changes
- Scheduled patient exams, procedures, referrals, and lab work
- Trained other Patient Service Specialists
- Transported patients to their needed area of the hospital
- Phone, fax, and copy responsibilities
Education
High School - undefined
TEMPLE HIGH SCHOOL
05.2002
Skills
- Electronic Medical Records
- Microsoft Office Word
- Microsoft Office Outlook
- Ophthalmology Experience
- Medical Scheduling
- Epic
- HIPAA
- Medical Records
- Client relationship management
- Networking protocols
- Sales strategy development
- Marketing campaign execution
- Real estate market analysis
- Property valuation techniques
- Communication skills
- Team collaboration
- Customer needs assessment
- Contract management
- Time management
- Training and mentoring staff
- Diagnostic testing procedures
- Patient care optimization
- Workflow process improvement
- Empathetic communication
- Customer support
- Continuous learning mindset
Certification
Real Estate License, 2017-11-01, 2022-11-01, Currently licensed
Personal Information
- Willing To Relocate: Anywhere
- Availability: Anywhere
Skills And Experience
- Electronic Medical Records: Passport, OAS Gold, Passport One Source and Epic
- Microsoft Office Word and Outlook
Accomplishments
I was named Rookie of the year for Keller Williams (Waco-Temple-Killeen area) my first year in Real
Estate. I closed over 20 homes. All of my leads were self generated.
In 2025 I was awarded the Sunshine award at the Lendies, by Realtors Choice Award. For being the Realtor that brings positivity, warmth & good vibes everywhere she goes. This was voted on by local Realtors.
Timeline
New Home Sales Representative
Omega Builders
08.2025 - Current
Ophthalmic Technologist
Waco Eye Associates
08.2024 - 08.2025
Licensed Realtor
Veterans Real Estate
11.2017 - 08.2025
Licensed Realtor
Veterans Real Estate
11.2017 - 08.2025
OPHTHALMIC ASSISTANT
SCOTT AND WHITE EYE INSTITUTE
04.2012 - 03.2016
OPHTHALMIC ASSISTANT
SCOTT AND WHITE EYE INSTITUTE
04.2012 - 03.2016
PATIENT SERVICE SPECIALIST I
SCOTT & WHITE GASTRONENTEROLOGY DEPARTMENT
09.2007 - 04.2012
PATIENT SERVICE SPECIALIST I
SCOTT & WHITE GASTRONENTEROLOGY DEPARTMENT
09.2007 - 04.2012
PATIENT SERVICE SPECIALIST I
SCOTT & WHITE, EARS, NOSE AND THROAT DEPARTMENT
09.2006 - 09.2007
PATIENT SERVICE SPECIALIST I
SCOTT & WHITE, EARS, NOSE AND THROAT DEPARTMENT
09.2006 - 09.2007
High School - undefined
TEMPLE HIGH SCHOOL