Shilo Mathis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Parking Enforcement Officer
NSU Parking Services
09.2024 - Current
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
- Responded to calls in both routine and emergency situations.
- Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
- Checked listings of vehicles to be booted or towed and completed necessary forms and boot placement on vehicles.
- Reduced illegal parking incidents by issuing citations for parking violations in a timely manner.
- Provided phone support to customers, working to understand and resolve their issues.
- Worked effectively in a fast-paced office, maintaining strong organization and attention to detail.
Dietary Aide
Vian Nursing and Rehab
06.2024 - 08.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Daycare Teacher
Wolverine Den of Kids
02.2022 - 06.2024
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Customer Service Associate
Baum's Ice Cream And Dairy
01.2020 - 09.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Education
No Degree - Early Childhood Education
Northeastern State University
Tahlequah, OK05-2028
High School Diploma -
Vian High School
Vian, OK05-2023
Skills
- Customer service
- Accurate data entry
- Problem resolution
- Computer proficiency
- Time management
- Cleaning and sanitizing
- Strong work ethic
- Approachable
- Stock replenishment
Timeline
Parking Enforcement Officer
NSU Parking Services
09.2024 - Current
Dietary Aide
Vian Nursing and Rehab
06.2024 - 08.2024
Daycare Teacher
Wolverine Den of Kids
02.2022 - 06.2024
Customer Service Associate
Baum's Ice Cream And Dairy
01.2020 - 09.2020
No Degree - Early Childhood Education
Northeastern State University
High School Diploma -
Vian High School
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