Shilo Ney
West Monroe
Summary
Dedicated professional with strong food safety compliance and cash handling skills. Proven ability to train staff and resolve customer issues efficiently, ensuring a positive experience and operational success.
Overview
4
4
years of professional experience
Work History
Supervisor
Chick-fil-A
West Monroe
07.2022 - 04.2026
- Trained staff on food safety standards and operational procedures, ensuring compliance and enhancing team knowledge.
- Resolved customer complaints promptly, fostering a positive drive thru experience and customer satisfaction.
- Prepared food efficiently, ensuring timely service and consistent quality standards.
- Took customer orders accurately and efficiently at the point of sale.
- Answered phones and answered questions
- Counted money to verify cash register totals and ensure financial accuracy.
- Cleaned
Team Member
Johnny's Pizza House
West Monroe
06.2022 - 06.2022
- Prepared food items following restaurant recipes and safety guidelines to ensure high-quality standards.
- Processed cash register transactions accurately and efficiently, enhancing customer satisfaction.
- Maintained cleanliness of dining area and kitchen spaces throughout shifts, promoting a welcoming environment.
- Stocked supplies and ingredients to ensure availability during service hours.
- Answer phone calls and take orders and answer questions
Education
Business Administration
University of Louisiana At Monroe
Monroe, LA05-2027
High School Diploma -
West Ouachita
West Monroe05-2023
Skills
- Food safety compliance
- Customer service
- Cash handling
- Team building
- Time management
- Cleaning
- Following instructions
- Willingness to learn
Timeline
Supervisor
Chick-fil-A
07.2022 - 04.2026
Team Member
Johnny's Pizza House
06.2022 - 06.2022
Business Administration
University of Louisiana At Monroe
High School Diploma -
West Ouachita