Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shiloh Dunn

Kingsport,TN

Summary

Talented Customer Service professional offering 7 years of experience in progressive roles of accountability and leadership. Pursuing opportunities in management to leverage advanced skill in staff training and development. Self-motivated with exceptional communication and leadership ability's .

Overview

6
6
years of professional experience

Work History

Fraud Investigator

Citigroup Inc
Gray, TN
08.2014 - 11.2016
  • Investigated cases of  credit card fraud, which involved upwards of 50-100 per case.
  • Summarized all key information regarding the investigation into a detailed report that was delivered to the client/Citi. 

Pizza Delivery

Pizza Plus Inc
Kingsport, TN
08.2012 - 01.2015
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Worked with the management team to implement the proper division of responsibilities.

Pizza Delivery

Domino's Pizza
Kingsport, TN
05.2016 - 08.2018
  • Verified that all customers received receipts for their purchases.
  • Processed cash and credit payments rapidly and accurately.
  • Answered customer telephone calls promptly and in an appropriate manner.

Education

High School Diploma - undefined

Sullivan North High School
Kingsport, TN
2008

Skills

  • Quick learner
  • Active listening skills
  • Positive and friendly
  • Active Data Online
  • Skilled problem solver
  • Multi-line phone talent
  • Claims analysis
  • Natural leader
  • MS Windows proficient
  • Computer literate

Timeline

Pizza Delivery

Domino's Pizza
05.2016 - 08.2018

Fraud Investigator

Citigroup Inc
08.2014 - 11.2016

Pizza Delivery

Pizza Plus Inc
08.2012 - 01.2015

High School Diploma - undefined

Sullivan North High School

Similar Profiles

  • Goutam Saha

    Goutam SahaGoutam Saha

    Data Integration Sr. Group Manager, SVP at Citigroup IncData Integration Sr. Group Manager, SVP at Citigroup Inc

  • Gajendra Shete

    Gajendra SheteGajendra Shete

    Vice President (Enterprise/Technical Architect) at Citigroup IncVice President (Enterprise/Technical Architect) at Citigroup Inc

  • RENAUD SIFFORT

    RENAUD SIFFORTRENAUD SIFFORT

    Fund Accounting Assoc Analyst at Citigroup IncFund Accounting Assoc Analyst at Citigroup Inc

  • Mehwish Raja

    Mehwish RajaMehwish Raja

    (SVP) Data Integration Lead Analyst at Citigroup Inc(SVP) Data Integration Lead Analyst at Citigroup Inc

  • Justin Fritz

    Justin FritzJustin Fritz

    Senior Account Executive at Hewlett-Packard SoftwareSenior Account Executive at Hewlett-Packard Software

CREATE PROFILE