Shiloh Paul
Unemployed
Winchester ,VA
Summary
Conscientious and experienced in solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities. Top-notch skills in oral and written communication, active listening and analytical problem-solving skills.
Overview
13
13
years of professional experience
Work History
Farmer
Self-employeed
Winchester , VA
06.2017 - 05.2022
- Monitored animal health and welfare.
- Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.
- Raised and hand-sowed certified natural crops.
- Performed repairs and preventive maintenance on equipment and property.
- Inspected and repaired equipment for livestock and crop management.
Route Sales Representative
Frito Lay
Winchester , VA
10.2012 - 05.2017
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Represented wide range of products and brands.
- Immediately addressed problems with customers to promote speedy resolution.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Maintained positive relationships with customers to promote continued business opportunities.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Stayed in open communication with existing customers to offer immediate access to new products.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
Route Sales Representative
Nestle USA
Winchester , VA
03.2009 - 09.2012
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
- Maintained positive relationships with customers to promote continued business opportunities.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Education
High School Diploma -
Wahiawa Community School
Wahiawa, HI 02.2003 - 05.2003
Skills
Complaint resolution
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
I am available for remote/work from home positions only.
Timeline
Farmer
Self-employeed
06.2017 - 05.2022
Route Sales Representative
Frito Lay
10.2012 - 05.2017
Route Sales Representative
Nestle USA
03.2009 - 09.2012
High School Diploma -
Wahiawa Community School
02.2003 - 05.2003
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